Stayed at The Gem this week and was very disappointed. The "Boutique" hotel is in much need of a remodel'. nNew granite in the bathrooms and a flay screen tv does not make up for nasty carpet, electrical outlets loose to the wall, the towel rack falling off the wall and bedside light that didn't work. I couldn't determine if the room smelled more like mold or urine . Took me over an hour to catch a taxi in the am..next day asked hotel to order a taxi.. Random guy arrives in his personal vehicle ans charges 3 times what I paid day before for same and tells me cash . I could go on and on but you get the gist. Tried to move hotels but city was booked! Should have bought a sleeping bag and slept in the park across the street with the homeless. On a good note , the desk staff was very friendly and polite even removed the safe surcharge they automatically add to your bill when I questioned the charge! Also, there is a great Wholr Foods Market across the street that is open late for food since I didn't see any restaurants nearby.
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- Also Known As:
- The Gem Hotel-Soho, An Ascend Collection Hotel Hotel New York City
- Howard Johnson New York City
- New York City Clarion