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“best hotel in Manhattan” 5 of 5 stars
Review of The Out NYC

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The Out NYC
4.0 of 5 Specialty Hotel   |   510 West 42nd Street, New York City, NY 10036 (Hell's Kitchen)   |  
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“best hotel in Manhattan”
5 of 5 stars Reviewed April 30, 2013

the service at this hotel exceeds expectations, from the initial email to make the reservation to ordering drinks at the bar it was utterly first class.

if you want a 5* experience without 5* costs this is the place to go!

sun terraces and jacuzzis are a very nice touch, the gym is also great !

Room Tip: all rooms are great!
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at The Out NYC, responded to this review, May 16, 2013
Dear Johnmcglynn,

Thank you for taking the time out of your busy schedule to provide me with your feedback from your recent stay at the OUT NYC. It’s great to hear that our service exceeded your expectations, and we hope to do the same on your next visit.

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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778 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (275)
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English first
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 28, 2013

The Out is pretty much what it is marketed as. Except if you are 'looking'. We were not so were happy. Clean and well designed. Easy location to get to everything in the city. Friendly bartenders and staff. The most comfortable bed I've ever slept in. Not a sleazy place. Very happy with our stay.

Room Tip: Ask to be away from the nightclub noise. We did after reading reviews and we had no problems even on...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at The Out NYC, responded to this review, April 30, 2013
Dear Gbott25,

Thank you so much for the review! I am glad you enjoyed your stay with us and we look forward to hosting you in the near future.

Best,
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Fall River
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 26, 2013

We prefer to stay right in the middle of all thye excitement when we go to NYC. This Hotel was right on 42nd street, a couple blocks walk from The Port Authority, the outside is great, check in was easy breezy. ALL the staff were magnificent Have read several negative comments on line about The out, WHOEVER saud negative things about it are CRAZY. The rooms are BEAUTIFALY decorated, EXTREMELY modern, great size, no small cubby hole like other big name hotels we have stayed in, mattresses and pillows were so comfortable, bathrroms were HUGE. There is nothing negative to say about THE OUT. Looking forward to my next stay. Hope this helps someone....

Room Tip: I asked for a 3rd floor room..no problems
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at The Out NYC, responded to this review, April 30, 2013
Dear kthcst,

Thank you for the post! We appreciate the feedback and it’s great to hear you enjoyed the comfort of our rooms and the location of the resort. We can’t wait to have the opportunity to welcome you back!

Warmest regards,
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Overland Park, Kansas
1 review
5 of 5 stars Reviewed April 25, 2013

Generally we stay at one of the NYC Hilton's to acquire Delta Skymiles. We chose THE OUT NYC because it looked different and we certainly do not have anything like this in Kansas. From check in to check out all of our needs were accommodated. The room was actually as nice as the pictures on the internet. The staff was helpful and professional. We ate at KTCHN several times and to our surprise we received Delta Skymiles! KTCHN is actually in the Delta Skymiles Dining program. We enjoyed our stay so much that we already booked our next two NYC trips at THE OUT NYC.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at The Out NYC, responded to this review, April 30, 2013
Dear 851David,

Thank you for the kind words. It’s great to hear that you enjoyed your stay, and that you will be joining us on your next two trips to NYC! We can’t wait to welcome you back, and we hope to exceed your expectations during your next visit to the OUT NYC.

See you soon!
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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2013

As a frequent visitor to New York over the past forty years I have stayed in many Manhatten hotels. Few have pushed all the right buttons the way the Out does. My one caution is, unless you want to party all night long, make sure you ask for a room that is far enough away from the disco to escape the noise. Those rooms do exist and they are beautifully quiet...a rarity for NYC.,

Room Tip: Ask to be far enough away from the disco to miss the noise.
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at The Out NYC, responded to this review, April 30, 2013
Dear Sean154943,

Thank you for the post! We’re thrilled to hear that you enjoyed your stay, and that we were able to “push all the right buttons”. We can’t wait to welcome you back to the resort soon!

Best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 19, 2013

My friends and I chose the Out NYC because our hotel from the previous year's visit had closed. I was hoping that in additional to being one of the most affordable in the Theater District that it would be a good place to stay. The Out exceeded all of our expectations and made our friends envious that we had found it and they had not.

The Out has so many benefits, amenities, and capabilities that I wish our stay hadn't been so brief or so booked. The Spa, Workout Room and Nightclub looked great - just didn't have time. The rooms were well appointed and roomy. We asked for and received quieter rooms.

The hotel staff members were all friendly, helpful and professional. The rotating artwork makes the space even cooler, funkier, more fun ... I would definitely go back and I think our friends (who stayed elsewhere) will choose this place in the future.

I hope enough people find it and choose it to keep it going but not so many that I can't get in when I visit NYC. People may say it's on the west side but we found it so well located to our theater and other bars, restaurants and venues that I didn't even get the typical walking work out that NYC typically requires.

Room Tip: If you're sensitive or an early to bed type ask for a quiet room.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at The Out NYC, responded to this review, April 22, 2013
Dear J L,

Thank you for the feedback, from your recent stay at the OUT NYC. It’s great to hear that the OUT was able to exceed your expectations. We hope to see you and your friends at the OUT NYC, in the very near future.

Best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2013

Straight friendly :) with in easy reach of all essential sights of NYC. If you like a clean, modern hotel, the OUT is the chic and fengshu style, make sure you have you swimsuit and training clothing with you, the spa and gym is free for all guests. I am over 50 and straight. The personnel are very professional, helpful and respectful....
Open your mind....

Room Tip: Take a room with a view into the street
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at The Out NYC, responded to this review, April 22, 2013
Dear Behzad_Tab,

Thank you for the post! It’s great to hear you enjoyed your stay and took full advantage of the resort. Until next time, happy travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Out NYC

Address: 510 West 42nd Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #17 of 185 Specialty Lodging in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 101
Official Description (provided by the hotel):
The Out NYC is New York City’s first and only urban resort awarded one of Fodor’s top 100 Hotel’s in 2012. Like New York City itself, THE OUT NYC is defined by limitless possibilities. Discover your home away from home in one of the hotel’s 101 contemporary guest rooms and gain access to our unique outdoor spaces, expertly curated art collection, and comprehensive amenities. ... more   less 
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