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“Great Location” 5 of 5 stars
Review of W New York - Times Square

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W New York - Times Square
4.5 of 5 Hotel   |   1567 Broadway at 47th St, New York City, NY 10036 (Midtown)   |  
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Ranked #188 of 464 Hotels in New York City
GreenLeadersSilver level
San Francisco, California
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Great Location”
5 of 5 stars Reviewed February 18, 2013

This hotel is in the middle of times square. Perfect location for a touristy visit. The rooms are very nice and clean. The staff is friendly. On the weekend it does get a little loud but it's because it's the place to be.

The hotel bar is great for a quick drink before heading out to dinner.

The front door staff is very helpful and will be able to get you a taxi no problem.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan E, Manager at W New York - Times Square, responded to this review, March 30, 2013
I'm so glad that you were able to experience just how great our location is. Whether jumping on the subway or catching a show in the theater district, we are just steps from everything! Our door ambassadors are some of the best in the city and it isn't a surprise that they were able to get you a cab at all times. Thank you for sharing your experience and I hope that you come back to visit us again soon!

All the best,
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2,908 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (671)
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English first
Connecticut
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 18, 2013

We stayed overnight before catching the Macy's Thanksgiving Day parade. The location was perfect and ideal for couples and families alike. We brought our 9 yo daughter and comfortably slept in a double bed room with a corner view of Times Square. Staff was friendly and accommodating. We had lunch at Blue Fin after the parade as not much else was open. Food there was also very good, sushi and kids menu.

Room Tip: ask for high floor street side with corner view of Times Square, a bit less street noise but you sti...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan E, Manager at W New York - Times Square, responded to this review, March 30, 2013
Although they recently changed the parade route and we don't actually have a view of the parade, our location is still top notch to catch a great seat and I am glad that you were able to take advantage of that! Thank you for choosing to stay with us during such a busy time. I am very glad that our team was able to wow you and that you enjoyed your experience. We look forward to welcoming you back.

All the best,
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Europe
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 18, 2013

We left our originally booked hotel and the receptionist here was very friendly. She actually upgraded us and we had the most wonderful 10 day stay at the W. The rooms are big and with a bath! (which seems to be a hot commodity in NYC)

The bar was busy every night, with trendy music and a crowd in their 30/40´s.

And the location.....!!!! WOW!!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan E, Manager at W New York - Times Square, responded to this review, March 30, 2013
How great it is to hear reviews like yours! You, along with countless others, have experienced all that we, here at the W Times Square, have to offer and we cannot thank you enough for staying with us. Our location, our atmosphere, and our talent are what sets us apart from the rest. At almost 300 square feet, our rooms are on the bigger side of Manhattan hotel room sizes and yes, our location cannot be beat! Once again, thank you for choosing to experience the W Times Square. We look forward to your return.

All the best,
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Detroit, Michigan
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 17, 2013

While the W chain is my preferred Starwood Hotel Brand. The W Hotel in Times Square is my favorite hotel in New York. I love the atmosphere and the staff. With the Blue Fin restaurant downstairs, you're in sushi heaven. Located in the center of Time Squares, you are front and center to where it all happens in N.Y.. As I'm looking for a second home in West New York, New Jersey, the place I select must have some of the energy and 24 hour lifestyle I've grown accustomed to at the W New York - Time Square.

Room Tip: Request a corner suite.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan E, Manager at W New York - Times Square, responded to this review, March 30, 2013
The you for the great review! One of the best aspects of any W is the modern atmosphere and the energy that the Living Room provides to guests and locals alike. Here at the W Times Square, we definitely have it all! We hope to be able to welcome you back soon. Until then, safe travels!

All the best,
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Sheffield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 16, 2013

2nd time back to the W and 5th time back to NYC. From the start our experience couldn't have been any better. A big mention to Katiana for looking after us during our stay, she really was a star and also thank you to Patrick. The W has that cool, funky feel to it and smells amazing! The staff who work there are so helpful and cannot do enough for you to make sure your stay is the best it can be. During my trip it was my birthday and it really was the best birthday ever! The rooms are lovely and spacious, we were on the 39th floor and had an amazing view of times square. The hotel was spotlessly clean and I would highly recommend this hotel, the location obviously is second to none. I am pretty sure our next trip back to NYC will include a stay at the W. Thank you again to Katiana you truly are fab at your job.

Room Tip: Higher floor the better for the views!
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan E, Manager at W New York - Times Square, responded to this review, March 30, 2013
One of the best parts of any hotel manager's job is when the employees get praise from guests. Thank you for sharing your experience here at the W Times Square! Katiana and the entire Whatever/Whenever department never fail and always provide our guests with the best possible experience. I'm so glad that trend continued during your stay with us. We can't wait until you come back for a third visit! Please reach out next time you plan to come to NYC!

All the best,
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Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed February 15, 2013

I am a business traveler who is in NYC many times a year. Over the last seven years I've stayed at a number of excellent hotels...and many are excellent...but the W Hotel Times Square is a cut above...especially in terms of coolness, service, and amenities. I've been staying at the W times Square when I travel to NYC...now for over two years. It's location is in the heart of Times Square so there is plenty to do...but right on premisses is Blue Fin for dinner or cocktails (including sushi if you'd like), and of course the energy creating Living Room on the 7th floor...where there is always a lot of couples and friends of all ages (mostly a 30/40's crowd). Service is excellent...reception, room service (menu and taste) with pleasant delivery associates. Bottom line, great attitude from all in a great location and a great facility! Stay there!

Room Tip: Higher floors have better views (of course...this is NYC!)
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan E, Manager at W New York - Times Square, responded to this review, March 30, 2013
Thank you for your loyalty and for continuing to experience everything we have to offer at the W Times Square! I cannot tell you enough how much I enjoy reviews like yours where the entire staff continues to wow you each time you come back. Our Living Room really has the perfect mixture throughout the day and into the night, where we have a DJ on Thursdays, Fridays, and Saturdays. I hope to be able to welcome you back very soon. I wish you continued safe travels!

All the best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2013

I've stayed in dozens of hotels around NYC and the W in Times Square is one of my absolute favorites. Aside from the awesome location, this is one of the few hotels which really goes out of its way to ensure a great stay. The staff are very responsive and helpful, and, unlike many other places I've stayed, follow through every time. As a result, it is one of the few places that works for business travel, family trips, or romantic getaways.

Rooms in NYC can be small, but these are decent size, well-equiped (rainfall shower heads, DVD players, power strips for laptops and phones), and very modern. Views of Times Square are awesome, though be prepared for bright lights 24/7 without the shades drawn. The restaurant (Blue Fin) is first rate, providing room service, too. The lobby lounge is very swanky, in typical W style, filling up and getting louder as the evening goes on.

I've come here for both business and family travel. The location is great for midtown business or for hitting the usual tourist spots. There are dozens of great restaurants nearby, particulalry along 46th Street (Restaurant Row), making it easy to grab dinner before a show. Several subway lines are nearby, and you're only two stops from Lincoln Center.

One last note is that this place is not huge, so you don't feel overwhelmed by big tour groups, conventions, or busloads of students. Many places nearby are so crowded and so busy, making it nearly impossible to relax. Even though the front door is just a few steps off Broadway, this is a great place to unwind.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan E, Manager at W New York - Times Square, responded to this review, March 30, 2013
Thank you so much for the great review. I appreciate your feedback and thank you for you loyalty. It is always nice to hear of the great job that our talent does and the way it makes our guests feel, whether it is for business travel, family trips, or romantic getaways. Next time you are in NYC, please reach out so we can welcome you back!

All the best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W New York - Times Square

Address: 1567 Broadway at 47th St, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Green Hotel in New York City
#92 Business Hotel in New York City
#124 Luxury Hotel in New York City
#134 Family Hotel in New York City
#179 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — W New York - Times Square 4.5*
Number of rooms: 509
Official Description (provided by the hotel):
W New York - Times Square is located in the heart of Times Square & the theater district, with museums a few blocks north and sultry downtown just a quick subway ride away. ... more   less 
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Also Known As:
w New York - Times Square Hotel New York City
w New York City
w Hotel Times Square
w Hotel Nyc
w Hotel New York City
w Times Square

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