I work for a European luxury house and our clients expect the best from us. Especially in customer service. Not only is presentation key, but quality of product.
I was truly surprised and happy of the level of service that this hotel offers at this price!
Not only is the staff personable, friendly and attentive. The rooms are beautiful modern, clean and top notch. You feel like your in one of the best five stars hotel New York has to offer but at a reasonable price!
The location is perfect and convenient to shopping on 5th Avenue and Madison Avenue what more could you ask for!! Loads of restaurants in the area as well as the theater district. I can't wait to return. This is my go to hotel going forward.