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“Outstanding Boutique Hotel” 5 of 5 stars
Review of Park South Hotel

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Park South Hotel
3.0 of 5 Hotel   |   124 East 28th Street, New York City, NY 10016 (Gramercy Park)   |  
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Ranked #150 of 458 Hotels in New York City
Brighton, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Outstanding Boutique Hotel”
5 of 5 stars Reviewed December 12, 2013

This is my 5th stay here and it just keeps getting better. The location couldn't be better - so central yet so quiet and peaceful, and only steps away from the subway on East 28th Street. The staff are truly an asset to the hotel - so friendly, helpful, professional and efficient - I honestly feel part of the family as everyone remembers I've visited before. I love the continental breakfast which is great value and the setting of the restaurant with a street side cafe-terrace where I can watch the world go by is unique in such a busy city (and they have Jazz evenings on weekends). The rooms have all the amenities you'd need for a holiday or business trip - the free wifi is a bonus! I accidentally clicked 'excellent' for swimming pool - there is no pool - but who needs one in such a vibrant city!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, January 3, 2014
Thank you for the awesome review! You are right, no pool but a roof top bar opening this spring. I’m looking forward to your feedback once it opens as well as on the room refurbishment progress. I think you will be very pleasantly surprised. Please do not hesitate to reach out to me directly if I can be of any assistance on your next planned visit.

Very Warm Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,029 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Copenhagen, Denmark
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2013

We had a great stay at Park South Hotel - it's perfect situated... 1 minute walt to the subway, 10 minutes walk to Grand Central Terminal. The staff at the reception is very friendly and helpful with all kind of requests. The restaurant Black Duck serves a really nice breakfast and great dinner.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
It is absolutely wonderful to read such kind reviews. I know our team of dedicated hospitality professionals appreciates the sentiment and that you took the time to post your review. Please do not hesitate to reach out to me directly should you travel to NYC again and are in need of accommodations.

Very Warm Regards,
Christiaan Aldoy
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i
Top Contributor
140 reviews 140 reviews
47 hotel reviews
Reviews in 50 cities Reviews in 50 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 8, 2013

I've stayed here before. The Park South is on E 28th, near the subway and walking distance to Union Square, to the Flatiron district and event to Penn Station. It includes free WiFi and breakfast. Right below are 10 or so Indian restaurants as well as other bars and food places. Rooms are comfortable.Very good service.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you so much for the informative and thorough feedback, we are always happy to hear when our guests are pleased. I hope we get the opportunity to welcome you back again soon for a second visit. Please feel free to contact me if I can be of any service.

Warm Regards,
Christiaan Aldoy
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Souderton, Pennsylvania
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 28, 2013

We booked for Thanksgiving eve, arriving at 11:30am. Our room was ready, so we were able to easily check in and have lunch before our Wednesday matinee. As always, the service was impeccable as well as friendly, and with mini-candy bars, breakfast included, and a subway stop 1/2 block away, we consider the Park South our go-to place when we travel to NYC. Oh, and we got a great rate through hotels.com.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for allowing us the opportunity to host you once again. I’m very please do learn that you enjoyed your stay with us and that you consider us your “go-to-place when in NYC.” I hope we get the opportunity to host you again soon. I would very much enjoy hearing and/or reading your feedback on our ongoing enhancements. Please feel free to contact me directly for assistance on your next visit.

Very Warm Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 24, 2013

I loved everything about this hotel. The location is really good with the subway only a short walk away. The room was small but it's NYC and you don't expect a massive room. The breakfast had plenty of options and all of them will fill you up for your day's sightseeing etc.

The staff were excellent and I'd definitely go back again

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for taking the time to post the wonderful review. I am very pleased you enjoyed your stay and our services. I’ll be certain to share your kind feedback with the rest of our team. I hope you will not hesitate to reach out to me personally on that next visit.

Kind Regards,
Christiaan Aldoy
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Timonium, Maryland
Top Contributor
52 reviews 52 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 19, 2013

Hotel is located in the lower east end of Murray Hill. There are many good restaurants in the area and your subway stop is just up the street on 28th. Walkable to ESB, Flatiron Bldg., Madison Sq. Park and so much more. Gracious and friendly staff. Really enjoyed the Friday night jazz. Drinks were perfectly made and the bartender was great to chat with, along with others at the bar. Since it was later in the evening, I only tried the calamari and it was excellent. Our room was particularly small with minimal storage. Also needed a bit of paint and a new rug. It was difficult to maneuver around the room with two adults. Just a bit tight. Bathroom was clean but the drains in the sink and tub drained very slow. I now know what to ask for.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for the insightful and kind review. I believe you managed to partake in all of our services and offerings. I’m sorry the room size was not adequate although we do offer a good range to suit most needs. We are in the process of an ongoing guest room refurbishment so all of the issues you noted are being addressed and rectified. I do hope we get the opportunity to host you once again so you can experience firsthand all the positive changes taking shape. Please feel free to contact me directly if I can assist in any way. Thank you.

Kind Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 18, 2013

We stayed here for six nights. The room was reasonable, but a little small for 3 adults, with inadequate storage space and nowhere to hang a coat or long dress except the back of the bathroom door. A sweater of mine disappeared from the bathroom on the third day and was not found - the reception staff checked with housekeeping a couple of times, but as far as I know did nothing else. We had one of the unrefurbished rooms, but the beds were comfortable. The bathroom was a little tired though. Breakfasts were good, although a little stodgy.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for taking the time to post your review. I’m disappointed to learn that your recent stay was anything less than favorable. With regards to the room size, I would recommend one of our executive double rooms during lengthy stays and when there are more than two adults in the room. I do wish to note that the storage limitations in our superior room category are being addressed and rectified during our ongoing refurbishment. I’m sorry to say that this is the first I am learning about your missing sweater but I would welcome the opportunity to address this matter directly with you. I’m certain we can solve the mystery and/or at least rectify the matter. Please feel free to contact me at your convenience so we speak further. Thank you.

Kind Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park South Hotel

Address: 124 East 28th Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Gramercy Park , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#133 Business Hotel in New York City
#150 Family Hotel in New York City
#153 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Park South Hotel 3*
Number of rooms: 131
Official Description (provided by the hotel):
Keeping pace with the renewed vitality that is making the Flatiron district and Park Avenue South Manhattan's hottest new destination, The Park South Hotel is refashioning itself to delight 21st century business and leisure travelers. Besides its dazzling upgrade of guest accommodations, the boutique hotel is enhancing the historic neighborhood with food and beverage concepts, starting with our unique rooftop cocktail bar. Guest Room The bright guest rooms have been refitted with sleek contemporary furnishings, flat screen smart TVs, top-notch lighting and digital connectivity. Executive level rooms have slate-tiled bathrooms with glass-enclosed showers, and all levels feature gorgeous new sinks, tile, fixtures and wall coverings. Now that guest room refurbishment is complete, the lobby, meeting rooms and public areas are being transformed and enlarged into social gathering places with an inviting registration area. Get ready to enjoy the brilliant style and friendly hospitality of the NEW Park South. Dining Table Meetings and Events.. COMING SOON Better Than Ever We're refreshing our meeting rooms for your comfort and convenience. The Park South's personalized catering and event planning services make it easy to mix business with pleasure. Schedule a private gathering in a sleek, well-appointed meeting room or, in mild weather, reserve our stylish new rooftop cocktail bar. We're adding new entrances on the hotel's 27th Street side to the meeting rooms and the rooftop (in addition to access from the lobby), to provide even more exclusivity and convenience to your private events. ... more   less 
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Also Known As:
Hotel Park South
Park South Hotel New York
Park South New York City

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