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“Solid NY boutique hotel” 4 of 5 stars
Review of Park South Hotel

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Park South Hotel
3.0 of 5 Hotel   |   124 East 28th Street, New York City, NY 10016 (Flatiron District)   |  
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Ranked #135 of 452 hotels in New York City
i
Top Contributor
86 reviews 86 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
21 helpful votes 21 helpful votes
“Solid NY boutique hotel”
4 of 5 stars Reviewed December 8, 2013

I've stayed here before. The Park South is on E 28th, near the subway and walking distance to Union Square, to the Flatiron district and event to Penn Station. It includes free WiFi and breakfast. Right below are 10 or so Indian restaurants as well as other bars and food places. Rooms are comfortable.Very good service.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you so much for the informative and thorough feedback, we are always happy to hear when our guests are pleased. I hope we get the opportunity to welcome you back again soon for a second visit. Please feel free to contact me if I can be of any service.

Warm Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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925 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
Souderton, Pennsylvania
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 28, 2013

We booked for Thanksgiving eve, arriving at 11:30am. Our room was ready, so we were able to easily check in and have lunch before our Wednesday matinee. As always, the service was impeccable as well as friendly, and with mini-candy bars, breakfast included, and a subway stop 1/2 block away, we consider the Park South our go-to place when we travel to NYC. Oh, and we got a great rate through hotels.com.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for allowing us the opportunity to host you once again. I’m very please do learn that you enjoyed your stay with us and that you consider us your “go-to-place when in NYC.” I hope we get the opportunity to host you again soon. I would very much enjoy hearing and/or reading your feedback on our ongoing enhancements. Please feel free to contact me directly for assistance on your next visit.

Very Warm Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 24, 2013

I loved everything about this hotel. The location is really good with the subway only a short walk away. The room was small but it's NYC and you don't expect a massive room. The breakfast had plenty of options and all of them will fill you up for your day's sightseeing etc.

The staff were excellent and I'd definitely go back again

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for taking the time to post the wonderful review. I am very pleased you enjoyed your stay and our services. I’ll be certain to share your kind feedback with the rest of our team. I hope you will not hesitate to reach out to me personally on that next visit.

Kind Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Timonium, Maryland
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 19, 2013

Hotel is located in the lower east end of Murray Hill. There are many good restaurants in the area and your subway stop is just up the street on 28th. Walkable to ESB, Flatiron Bldg., Madison Sq. Park and so much more. Gracious and friendly staff. Really enjoyed the Friday night jazz. Drinks were perfectly made and the bartender was great to chat with, along with others at the bar. Since it was later in the evening, I only tried the calamari and it was excellent. Our room was particularly small with minimal storage. Also needed a bit of paint and a new rug. It was difficult to maneuver around the room with two adults. Just a bit tight. Bathroom was clean but the drains in the sink and tub drained very slow. I now know what to ask for.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for the insightful and kind review. I believe you managed to partake in all of our services and offerings. I’m sorry the room size was not adequate although we do offer a good range to suit most needs. We are in the process of an ongoing guest room refurbishment so all of the issues you noted are being addressed and rectified. I do hope we get the opportunity to host you once again so you can experience firsthand all the positive changes taking shape. Please feel free to contact me directly if I can assist in any way. Thank you.

Kind Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 18, 2013

We stayed here for six nights. The room was reasonable, but a little small for 3 adults, with inadequate storage space and nowhere to hang a coat or long dress except the back of the bathroom door. A sweater of mine disappeared from the bathroom on the third day and was not found - the reception staff checked with housekeeping a couple of times, but as far as I know did nothing else. We had one of the unrefurbished rooms, but the beds were comfortable. The bathroom was a little tired though. Breakfasts were good, although a little stodgy.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for taking the time to post your review. I’m disappointed to learn that your recent stay was anything less than favorable. With regards to the room size, I would recommend one of our executive double rooms during lengthy stays and when there are more than two adults in the room. I do wish to note that the storage limitations in our superior room category are being addressed and rectified during our ongoing refurbishment. I’m sorry to say that this is the first I am learning about your missing sweater but I would welcome the opportunity to address this matter directly with you. I’m certain we can solve the mystery and/or at least rectify the matter. Please feel free to contact me at your convenience so we speak further. Thank you.

Kind Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 18, 2013

Spent one night in this hotel and have no complaints. Excellent location, accessible to many restaurants, shopping, sites, etc. Subway on the corner. Rooms were clean and updated and quiet; did not hear any other guests, just some elevator traffic. Also, very spacious room for a NYC hotel; I actually enjoyed spending some downtime in the room in between activities, which is a rarity for a NYC hotel - usually the rooms are so cramped, I don't even want to spend time in them, but I liked the hotel so much, I looked forward to having a break and sitting in the chaise lounge, using the free wi-fi and ordering a glass of wine from room service. High celiings made the room appear even more spacious and the bed was comfy. Staff was great and friendly and responsive when we needed our shower worked on (it needed a bit of repair, nbd). Small TV but I never even turned it on; who needs TV when you are in NYC? Free breakfast was decent, but again, not going to eat hotel food when I am in NY (I just grabbed a cup of coffee and a croissant to tide me over). MP3/iPod or iPhone can plug into alarm clock for music and they had free wi-fi. For the price, you cannot do better. We took the train, so I can't speak to the parking situation or any of that, nor did we eat in the restaurant. They accommodated early check-in (1pm) and held our bags for our entire second day in NY without problem. I highly recommend and will stay here again!

Room Tip: request and upper floor overlooking the courtyard.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 30, 2013
Thank you so much for the wonderful feedback and thorough review. I’m very pleased you enjoyed one of our newly refurbished executive rooms. We have a number of features still to come including lager flat screen TV’s which will have the capability to interact with your entertainment devices very seamlessly. We are also looking forward to the launch of our NEW rooftop bar in the spring so maybe we can entice you to have that wine on the roof. Either way, I hope we get the opportunity to welcome you back again soon. Please do not hesitate to reach out to me directly on your next visit.

Warm Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2013

Terrific hotel - clean, comfortable and quiet. includes continental breakfast like European hotels, and free WiFi. The rooms at the front and back of the hotel (facing E 28th and 29th Streets) are larger - I got one of these even though I booked through one of the discounters. Check the hotel website before booking - they had the best price.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 30, 2013
Thank you for the wonderful review and recommendation. I’m glad you enjoyed your newly refurbished executive room. I hope you will reach out to me directly for an even better deal on your next accommodation. Thanks again, I look forward to hearing from you.

Kind Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park South Hotel

Address: 124 East 28th Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Flatiron District , Gramercy Park , Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#103 Family Hotel in New York City
#141 Business Hotel in New York City
#143 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Park South Hotel 3*
Official Description (provided by the hotel):
Welcome to the Park SouthA charming boutique hotel in Gramercy ParkIn midtown Manhattan on 28th Street between Park and Lexington avenues is The Park South Hotel, a rare gem among New York City boutique hotels. The beautifully restored 1906 building lies between the stylish Gramercy Park and Murray Hill neighborhoods, drawing discerning corporate and leisure travelers alike.Central location, deluxe accommodations, and consistently excellent service. • Complimentary Deluxe Continental Breakfast• Complimentary WiFi• Complimentary use of the Fitness Center• Iron and Ironing Board• Hairdryer• In-room safe• Bath robe and slippers• 141 guestrooms with king, queen, and 2 double beds • High quality linens on pillow-top beds• Elegant furnishings• Flat screen TVClassic design meets high-tech amenities Photographs of the city from the New York Historical Society archives set the tone. The mezzanine library and European-style lobby evoke a warm, welcoming ambiance rooted in our high quality service—details that keep our guests coming back again and again.Midtown Conference SpaceLet The Park South host your corporate meetings, events, and social functions in our 1,600-plus square feet of meeting space. For sightseeing or business, start hereNavigating New York City couldn’t be easier from our convenient Midtown location. The Six Line subway is steps from our door at Park Avenue and 28th Street. It’s the fastest way to get everywhere in New York – from Central Park and Harlem, to Times Square and the Theatre District, to the Statue of Liberty and Ellis Island ferries.Proud to be a leading Manhattan hotelOur personalized service, comfort, and style match those of celebrated brand names, and our attention to detail ranks favorably with smaller boutiques. Your satisfaction is the number one priority of everyone here, from doorman to executive team.Stay at the Park South Hotel. Make us your home in New York City. ... more   less 
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Also Known As:
Hotel Park South
Park South Hotel New York
Park South New York City

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