Pretty great except for our very loud neighbor. Or the walls were thin, but she was the only noise we heard, but we had no other neighbor so hard to judge. Otherwise had everything we were looking for. Clean comfortable, great location, in room safe, wood floors, comfortable bed. A little too close to times sq for our taste but very central and no street noise in room. Most of the staff were very nice. Free wifi. And great price on Hotwire. Utterly pleasant. Nice lobby bar and lounge area if you care. Would stay again.