This hotel is great value for money, good size rooms, nice atmosphere, pleasant communal areas, good tapas and only a few blocks from the Jacob Javits Convention Centre.
However, where this hotel really excels is its people and high level of service. I was hosting a small event at the hotel and nothing was too much trouble from start to finish - the level of service completely exceeded my expectations.
Lisnaldy - the bar manager who managed my requirements provided an outstanding level of service. Even the rest of the staff from the charming Miguel in the restaurant to the concierge and reception staff were an absolute pleasure and very welcoming to all guests. It is the people that make this hotel special and stand out from the rest. I very rarely write such reviews, but felt compelled to write something based on the great staff and level of service. Five star service without a doubt!
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