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“Incredible Service & Location” 5 of 5 stars
Review of The Bryant Park Hotel

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The Bryant Park Hotel
4.0 of 5 Hotel   |   40 West 40th Street, New York City, NY 10018 (Manhattan)   |  
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Hotel amenities
Ranked #7 of 457 Hotels in New York City
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Incredible Service & Location”
5 of 5 stars Reviewed May 6, 2014

We stayed for 5 nights last week. It was incredible. The location is amazing. The hotel is fabulous. The staff go above and beyond for everything. I couldn't recommend it enough. I will definitely be back. Louise & Anne!

Room Tip: Suite on the 20th floor was incredible!
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, May 8, 2014
Hi Louise and Anne, thank you so much for giving us a 5 and for choosing us for your long stay. Your review really means a lot to us. I hope you both come back soon, we would love to have you back! dsumner@bryantparkhotel.com
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2,196 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (455)
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English first
1 review
5 of 5 stars Reviewed May 6, 2014

Great place! Great time! We stayed for the weekend and had a Bryant park suite. It was a beautiful room and the staff was attentive and wonderful! We were welcomed with cupcakes from crumbs bakery (so yummy) and anything we needed the staff was quick to get it to us... We actually had a hairspray shortage that was certain to turn to a disaster if not fixed... The staff was up in our room with a can within five minutes!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, May 8, 2014
Great review! Thank you so much for giving us a 5 and for your praises. We love spreading joy with sweets. I am glad that we were able to rescue your hairspray fiasco. I am sure you looked amazing! I hope you stay with us again. dsumner@bryantparkhotel.com
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LA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 6, 2014

Stayed at two different hotels in NYC during a work trip. Bryant Park Hotel was by far superior. The location is perfect, very centrally located. Every staff person was friendly and helpful, especially Miguel. The Cellar Bar was fun and I really enjoyed their happy hour. I will definitely be staying here again!

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, May 8, 2014
I am so glad that you had a great stay and that you loved our staff especially Miguel. He loves what he does and the best part is that it is so genuine. Sometimes I wonder how we find such great people. It also helps that we have such great guests like you to make our jobs that much more enjoyable. I Hope you come back soon. dsumner@bryantparkhotel.com
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1 review
5 of 5 stars Reviewed May 6, 2014

Had an amazing weekend at the hotel and a great party at the Cellar Bar in May 2014. The staff was great. You need to stay at this hotel at least one time in your life. The service that they provide will make you happy.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, May 8, 2014
Thank you for the 5! My Front Desk staff remembered you and said they were shocked when they found out you turned 40. What is your secret? I hope during your next visit to NY you stay with us again. dsumner@bryantparkhotel.com
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Boston, Massachusetts
1 review
5 of 5 stars Reviewed May 6, 2014

This was our first visit to The Bryant Park Hotel. Great location, beautiful views of Bryant Park. Our room was spacious and offered everything we were looking for. Above all, the concierge service was amazing. We were celebrating our daughter's 13th birthday and Eric & Sarah went above and beyond to help plan a fabulous weekend. Front desk service was also great - Nikki, Nicole, and John were all super helpful with anything we needed. Overall excellent experience and definitely plan to stay again soon!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, May 8, 2014
Thank you for experiencing us for your first time and for giving us a 5! I couldn’t wait to share your praises with Eric, Sarah, Nikki, Nicole and John. Thank you for remembering all of their names, it really means a lot to them. I am so fortunate to work with such amazing people and I appreciate them every day. We can’t wait to welcome you back. Darren, dsumner@bryantparkhotel.com
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Old Westbury, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 6, 2014

As a New Yorker, let's just say I'm not easily impressed. I've stayed @ BP on a number of occasions and everything from the rooms, staff, location, and amenities (including cellar bar and koi) are among the best in Manhattan. Rooms are always clean, modern in look, and considering the reputation we have across the world, the staff at this establishment go far and beyond to ensure you have everything you need during your stay. Not to mention the rates are very reasonable, often with rates 30%+ below that of other NYC hotels that offer nothing that BP can and will not. Highly recommended.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, May 8, 2014
Since you are a Native New Yorker, this is a huge compliment! Thank you for you amazing praises. Our Cellar Bar and Housekeeping Department work so hard and it is so nice to see them receive recognition. I hope you come back soon. Darren, dsumner@bryantparkhotel.com
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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2014

My girlfriend and I stayed two nights at The Bryant Park Hotel in May 2014. The Bryant Park location couldn't be better, everyone from the lobby staff to the room servers was absolutely first rate, and our room was amazing. We'll definitely be back.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, May 6, 2014
Thank you so much for giving us a 5 star rating and for all of your praises. I am thrilled that you had a great stay and I hope you come back soon! Darren; dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Bryant Park Hotel

Address: 40 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in New York City
#5 Luxury Hotel in New York City
#7 Family Hotel in New York City
#11 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Bryant Park Hotel 4*
Number of rooms: 128
Official Description (provided by the hotel):
The Bryant Park Hotel, NYC’s Fashion Address is nestled conveniently between 5th and 6th avenue across from the famous Bryant Park and a 5 minute walk to Times Square and 5th Ave shopping. Get a glimpse into the Cellar Bar, home to a number of fashion week parties and well known celebrity haunt. We are now offering free in room wired and wireless internet and Open Bar for all hotel guests, Mon – Fri from 5 –6pm. With casual elegance, pristine rooms, impeccable service and complimentary valet parking Friday and Saturday nights, The Bryant Park Hotel staff anxiously awaits your arrival. ... more   less 
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Also Known As:
Bryant Park New York City
Bryant Park Hotel New York

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