My husband & I found this hotel on the app "hotels tonight" and got a steal of a deal! I almost don't want to give it such a good review so it doesn't climb any higher and get more expensive! We did end up on the 14th floor with a balcony but the room just wasn't cooling off. NY was in a MAJOR heat wave when we were in town so when we called the front desk, they sent someone to repair the AC. We didn't sleep much the first night because it was so hot. We called the second night when we realized the room was still just too hot and the front desk was quick to change rooms and give a small upgrade. When we changed rooms, our stay went from just ok to really great. The room layout and décor was better and AC worked great.
The hotel location -- is AWESOME!
The had fresh ice in room every night.
Staff was personal and super attentive.
Late night room service - the mac n cheese was pretty good!
The Bryant Park is right across the street -- it's super pretty and even had movie night when we were there!
It's very quiet for being right downtown!
There's a club that seems pretty exclusive (at least it was over the weekend). If you're into that, you'd probably like this. If you're a little older or looking for a family-vibe, this may not be your cup of tea. That said - we're not partiers but still really enjoyed this hotel!
The décor is a little cold - as in, there's none. You'd think this would be a good thing but in the first room we were in with hard wood floors, this can translate as a little sterile and seem unfinished.
Late night room service -- pizza was less than great.
We loved this hotel for it's location, staff and quality! Super great! We definitely recommend!