I am fortunate having stayed in some of the best hotels in the world. Bryant Park Hotel is right up with the other top hotels. Location is perfect, right in the middle of mid-town close to everything. The positive experience started at check in with Felix, Assistant Director of the Front Desk, who was very helpful and totally service oriented. The room was huge with a terrace and view of Bryant Park and Time Square. Modern room with big bathroom with shower and separate tub. Service was excellent, with room service orders delivered perfectly. All of the staff was very friendly, efficient and totally focused on customer service. One day returning to the hotel we mentioned to the elevator man we were cold, and without asking a pot of hot tea was delivered to room a few minutes after we arrived. A hotel with great service.