This is a wonderful, quaint, boutique hotel where the staff is friendly, courteous and extremely helpful. Akisa, Andre' and Sam were a delight! They remember your name, your room number and even certain preferences,(Thank You Sam!) We will certainly stay here again. The rooms were comfortable and very clean. The renovations in progress at this time will only add to the beauty of this place when completed. We certainly enjoyed and appreciated our morning breakfast of fresh coffee and pastries along with the special treat at the end of each day in the temporary breakfast/lounge! I highly recommend this hotel, just be prepared to walk a couple of blocks to the subway or the valet can certainly flag you down a cab very quickly. Also have to mention the Wine and Chocolate bar Ayza that is across the street. Great place for a night cap and dessert!