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“Great Value - Can't Find Anything to Complain About” 5 of 5 stars
Review of Broadway Plaza Hotel

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Broadway Plaza Hotel
3.0 of 5 Boutique Hotel   |   1155 Broadway, New York City, NY 10001 (Manhattan)   |  
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Hotel amenities
Offers & Announcements
10% off 12/22/14-1/31/15
Ranked #184 of 459 Hotels in New York City
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great Value - Can't Find Anything to Complain About”
5 of 5 stars Reviewed March 15, 2010

Spent one night there with my parents, taking them to NYC for the first time. They aren't used to NY hotel prices and set up, and I was really worried we'd get there and it would be tiny and dingy and, well, a typical NY budget hotel. And I think we got lucky in a lot of ways as far as room selection - non-smoking, two Queen beds, not close to an elevator or other noise-maker, free upgrade to a larger room on the 4th floor with a view of the Empire State Building. They said they try to give preference on the best rooms to people who book directly through them or their website. And we got there shortly after check-in. In any case, it exceeded all expectations in terms of service, cleanliness, and comfort. Great central location, amazing value.

  • Stayed March 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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911 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Maryland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 15, 2010

Visited New York for my birthday with friends and this hotel was in a convenient location to the activities we had planned. There was nothing special about this hotel, however the rooms are huge. There were 4 of us who stayed in the Double bed Suite which consisted of 2 double beds and a pull out sofabed. The rooms lighting wasn't the greatest and the hotel had a slight mildewy smell but again it was in a great location and the price wasn't bad. Biggest downfall = paper thin walls. We returned from our girls night around 2am however the room next to us didn't get in until about 5am and we were awakened by the commotion coming from their room. I could hear their entire conversation verbatim which consisted of various 4 letter words you don't want to hear that early in the morning. Would I stay here again? Probably not

  • Stayed January 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Voluntown, CT
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2010

What a great find! On the European model of a traveler's city hotel (lots of marble, uniformed attendants) and a desk staff more friendly and helpful than any I've seen for a long time. Rooms truly spacious. Junior suite - for the money - has to be best bargain in town! Easy to load-unload out front with parking nearby at discount ($25! Unheard of for 24 hours in NYC!). Then, as if I hadn't been impressed enough, I received a call from the hotel that they'd found my computer power chord! Imagine! They tracked ME down. And I didn't even have cash to leave the housekeeper a tip!!! I won't stay anywhere else in NYC. And I'll be sure to bring tip cash next time. So cool to see the housekeepers in uniforms - please double tip them for me, will ya? If you're used to the usual cramped rooms at the more moderate places in the City, you'll love this place. They get it.

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bensalem, PA
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed March 6, 2010

If they put you on the 8th floor you will be sorry. The noice from the elevator is so loud that you cannot sleep .. at all! I was told to complain to the manager and when I asked to speak to him was told he is not here. Read the reviews for this place on hotels.com and you will see this same complaint over and over. This hotel obviously does not care and they just want to catch the tourist who will never return again.

  • Stayed March 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Irvine, California
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 28, 2010

Stayed at The Broadway Plaza for 5 days and loved it. The staff was friendly, rooms big and you get your own bathroom. The location was perfect, walking distance to Empire State Building, Union Square and a lot of shopping nearby. Also, loved that they had a continental breakfast each morning too. The only issue I had with the hotel was that the rooms were kept really warm and the air system was hard to control. If you are on a budget and need a decent place to stay while in New York, this is a great place.

  • Stayed February 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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West Midlands
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 26, 2010

I stayed at this hotel in November for a week. This hotel is in an excellent location, 10 minute walk to Time Square. The hotel staff are very pleasant and helpful. The Rooms are very big and comfortable. I would highly recommend that you stay at this hotel. This hotel has more positive features than negative. There is a bit of noise from outside, but to be honest, you will get this regardless of which hotel you stay in.
A trip to NY is a must for everyone, it has fantastic places to visit, Empire State, Statue of Liberty, Central Park etc.. The Bars are amazing and the people very friendly.

  • Stayed November 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Durham, uk
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 16, 2010

Have just returned from a 4 night stay in the broadway plaza, my wife and I took our daughter and her boyfriend to celebrate her 21st birthday. We had a fantastic time and the hotel was everything you would expect, the room was very large (by new york standards) very, very clean. nice practical clean bathroom.The bed was very comfortable as was the hole room in general. Although the breakfast room is tiny (4 x tables) the selection of hot drinks and pasteries was very good. As previously reported don't be put off from the surrounding area, if you arrive late at night the surrounding buidings have all metal shutters, the area looks a little run down, but we never felt anything but safe throughout our entire stay. The hotel is only 7 blocks south of the empire state builing (5 minute walk) and the nearest tube is just around the corner. I would guess that if this hotel was 5/6/7/ blocks further north it would be almost twice the price ( we payed £75 per night per double room). I would not hesitste to recommend his hotel and will definatley use it in future. New york was as good as ever, eventhough it was very, very VERY cold.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Broadway Plaza Hotel

Address: 1155 Broadway, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Business Center with Internet Access Free Breakfast Room Service Wheelchair access
Hotel Style:
#130 Family Hotel in New York City
#210 Business Hotel in New York City
#211 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Broadway Plaza Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
Intimate 69 room boutique hotel located in the heart of mid town Manhattan at 27th Street and Broadway, in the Chelsea-Flatiron-Herald Square area. All guestrooms and public areas were renovated in March 2013. Known for our spacious accommodations, friendly service, moderate prices and convenient midtown location. Complimentary continental breakfast served daily between 7:00 am-10:00 am as well as 24 hour self serve Starbucks coffee and Lipton tea available in the 4th floor lounge. Within walking distance to Madison Square Garden and Penn Station, Empire State Building, Flatiron Building and Madison Square Park, Macy's, Herald Square as well as all the fabulous shopping of the wholesale district and 5th and 6th Avenues are just outside your door or within walking distance. Whether you are here for business or pleasure, we offer a easy and convnient location to all points of the city. ... more   less 
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Also Known As:
Broadway Plaza Boutique Hotel
Hotel Broadway Plaza

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