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“Perfect Anniversary.” 5 of 5 stars
Review of The Ritz-Carlton New York, Battery Park

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The Ritz-Carlton New York, Battery Park
5.0 of 5 Hotel   |   2 West Street, New York City, NY 10004 (Financial District)   |  
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Ranked #98 of 459 Hotels in New York City
New York City, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Perfect Anniversary.”
5 of 5 stars Reviewed June 3, 2014

It was wonderful from the start-when the taxi pulled up we were greeted promptly by a very enthusiastic doorman. At reception we were told of the upgrade to a suite. Our original package included club level access which of course included light food served 4 times per day. The suite was impressive with huge bedroom/livingroom and 1-1/2 bathroom. The services throughout our stay were friendly, courteous and prompt, including housekeeping ( who came immediately when I asked for foam pillows ONLY and then asked should they make the entire room' feather' free- meaning the comforters etc.) I was impressed they thought of that detail.
I had a good massage.The staff was fantastic. The spa area is very small, maybe only 2 massage rooms. That day I did not require more, but if you were seeking sauna and hot whirl pool you maybe disappointed.
It was memorable weekend. We stayed there before and were so happy we decided to revisit the property and look forward to future stays.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,183 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (327)
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Munich, Germany
Top Contributor
226 reviews 226 reviews
49 hotel reviews
Reviews in 65 cities Reviews in 65 cities
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed June 2, 2014

We were a very large group of business friends all gathering for an important conference and this hotel made it all happen so smoothly. Great true waterfront property, excellent location.
Lively bar, good restaurants and excellent rooms, quiet and well appointed.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pearl City, Hawaii
Top Contributor
85 reviews 85 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 31, 2014

Stayed three nights and the room and service were great. Had a beautiful view of the Statue of Liberty, through the telescope provided in the room. Interestingly no refrigerator is provided, so had to call housekeeping for one. Also, wish the room had a coffee/tea maker, although the hotel provided free coffee in the bar. Being in the financial district, dinner options are limited, so you need to cab it up to Soho or Midtown.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Essex
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 31, 2014

This is a very nice clean hotel with very good staff and an excellent concierge service but in my opinion it is not 5 star, the little luxuries that make a 5 star hotel are missing the slippers, toothbrushes, combs etc are not provided, there was only one bathrobe for the two of us to share, none of these things are essential but that are the things that make a 5 star hotel special. The location is excellent and the views from the statue of liberty rooms are fantastic. I would stay at this hotel again but my expectations would be lower

Room Tip: Pay the extra for a Statue of Liberty room the view is worth every penny.
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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New York City, New York
Top Contributor
54 reviews 54 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 30, 2014

I booked the Ritz-Carlton New York at Battery Park for a one-night staycation (we live across the river from Manhattan) with the kids to celebrate our 21st wedding anniversary. I chose this property mainly because of its location, since I wanted a chance to explore Battery Park and it is very close to Morimoto Restaurant, where we had dinner reservations. From the moment we entered the hotel, we felt the staff welcoming us like long-lost friends. They congratulated us on our marriage milestone and asked about our plans to celebrate. Before going to dinner, we ordered room service for the kids. As our first course came at Morimoto, we got an excited text from our daughter with a picture: "They gave us chocolate-covered strawberries and cupcakes!" The staff had generously comped the children dessert! Not only that, but there was a card with the girls' names welcoming them to the hotel. The girls felt so special. And they loved the strawberries so much, it was a wonder that they saved two for their parents to try. It was only one night, but it was special in so many ways. Thank you, Ritz-Carlton, for having wonderful staff. We will be back!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Chester, Pennsylvania, United States
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2014

Battery Park location is at the furthest point south in the Financial district. Great view of Statue of Liberty if you opt for a room facing her. Telescopes are even provided for your viewing pleasure. Bellman are friendly and always greet you like you were there yesterday. They will also spend time providing things to do (and not do) around the area when they bring your bags to the room. Front desk, hospitality, restaurant servers are all extremely accomodating. We didn't visit the SPA or use any special services given we were sight seeing most of the time. Great italian restaurant across the street with outdoor tables to watch the beautiful sunrise. World trade center memorial is around the corner - as well as a number of musuems. If you want to walk and talk - there is a great path along the hudson river which goes to midtown. Overall, my only disappointment was the restaurant. It wasn't the normal Ritz quality - and the bar was very small. About 10 seats around bar and maybe 7 tables. Was not the ambiance we expected, but we didn't really spend much time given our sightseeing. Use UBER car when there - as taxis are tougher to get anywhere in NYC anymore. But the bellman will always work to find you a taxi at any time.

Room Tip: Statue of Liberty facing rooms!!
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2014 via mobile

We had a lovely stay in this gem of a hotel. Ideally located near the financial district & 5 minutes walk to nearest subway. In the main the staff were lovely & couldn't do enough for you. It was our daughters wedding & the staff helped to make it a special day particularly the concierage. Even though tea making facilities not provided I requested a kettle which they ensured was available prior to our arrival & a fridge. It really is a lovely hotel & we will definitely stay there again. The only slight hick up was we thought we had booked a room with a view of statue of liberty but the foreign door/room service lady did sort this. Highly recommend this hotel.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about The Ritz-Carlton New York, Battery Park

Address: 2 West Street, New York City, NY 10004
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#23 Spa Hotel in New York City
#53 Family Hotel in New York City
#69 Luxury Hotel in New York City
#86 Business Hotel in New York City
#106 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton New York, Battery Park 5*
Number of rooms: 298
Official Description (provided by the hotel):
Look out across the waterfront as Lady Liberty stands proudly over symbolic Ellis Island. Sweeping views command your attention at every turn. American history surrounds you as the Smithsonian Museum of the American Indian and other impressive tributes are just steps away. As the only five star hotel in lower Manhattan, The Ritz-Carlton New York, Battery Park immerses its guests in all the luxury and cultural heritage of this bustling city. ... more   less 
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Also Known As:
Ritz-Carlton Battery Park Hotel New York City
Ritz New York City
Ritz-Carlton New York City
New York City Ritz-Carlton

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