We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“To die for and be brought back to life...” 5 of 5 stars
Review of The Ritz-Carlton New York, Battery Park

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added The Ritz-Carlton New York, Battery Park to your Saves list
The Ritz-Carlton New York, Battery Park
5.0 of 5 Hotel   |   2 West Street, New York City, NY 10004 (Financial District)   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Up to $200 USD Credit
Ranked #105 of 455 Hotels in New York City
St Maarten-St Martin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“To die for and be brought back to life...”
5 of 5 stars Reviewed September 4, 2013

Spent the week-end after the 4th of July, got a great rate and enjoyed the hotel and the area. It was perfect. Could not have asked for a better front desk experience, a better concierge( Carlos Leon was superb), a better room, or a better view. It was really hot outside, so we took full advantage of room service and were not disappointed. However, I was disappointed that the outside deck is no longer available to hotel guest(only for private parties), it should be open when there is no party...I'm saving up for a return visit. If you want to experience New York and stay in a area that has seen much pain, and has transformed that pain to beauty, then this is the place. They say that one man's fruit is another man's candy- but not at the Ritz...it's all candy...

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,151 reviews from our community

Traveler rating
    690
    297
    102
    40
    22
See reviews for
282
371
53
224
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (319)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 3, 2013

Loved this Ritz! One of the nicest I have stayed in. Loved the location of Battery Park and feeling like you are in the city, but not so fast paced. The views of the Statue of Liberty are amazing. Concierge was very helpful. Beds very comfortable, rooms very clean. Will stay here again.

Room Tip: Upgrade to Statue of Liberty views
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palos Park, Illinois, USA
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2013

This hotel is in a very cool location, despite extensive construction just outside the property.
The staff was very nice in general.
They could use some tech upgrades in the rooms, i.e. usb ports, and internet access that is reliable. The Wi-fi was out for two days.
This hotel has a very cool looking rooftop terrace that they don't use. The restaurant is nice, but ordinary.
On the morning of our check-out, they lost the keys to the car we were traveling in. They did get us a driver however.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new england
Top Contributor
56 reviews 56 reviews
40 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 1, 2013

We booked a last minute room at the Ritz a couple of weeks ago. We did upgrade to the Statue of Liberty view and it was worth it, my kid loved the telescope.

I'm marriott gold but had never stayed in ritz before. For the price we paid, I thought it was going to be some incredible experience. It was a hotel that was more friendly than typical marriotts but I didn't feel like I was in the lap of luxury at all. In fact, we had asked for something when a staff member was passing by and it never arrived.

We would probably go back just for the location itself but only if it was a good last minute rate again.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 1, 2013

Stayed here in Aug from 16-22 Aug. Great location. But as a recurring guest at many of the ritz carlton's other hotels, this property disappoints in terms of service and amenities in the room. Service was lackluster generally and concierge was more forced than forthcoming. I understand prices in NYC are high but that should correspond with good service. Clearly, I expected more but was left with no more words to say. Oh yes, Wendy at the Club Lounge was the best, the friendliest and genuine with her smiles. Maybe the rest of the staff could take a leaf out of her book.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 29, 2013

Easily one of my favorite hotels in NYC. Great location and amazing views of Lady Liberty. I highly recommend the the "liberty" rooms to anybody travelling for the first time to NY. Rooms are super comfy and room service very efficient despite being a big place. Great gym too.

Room Tip: Definitely the "liberty" rooms for amazing views
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, CA
Top Contributor
71 reviews 71 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed August 28, 2013

This hotel is convenient for meetings near Wall St. The area has two main contrasts – the quiet residential area of Battery City and the crowded touristy area across Broadway which includes the Staten Island ferry, and hordes of tourists taking photos with the bull while mingling with busy Wall Street office workers. Ground Zero and the new construction at that site is also nearby. The hotel is in the quiet residential area. I have mixed feelings about the hotel. The quiet location is fine if you come to New York frequently. If you come only occasionally, there are probably better locations. The suite was quite spacious, but the feel was less luxurious than other Ritz Carltons I’ve stayed in. The interior was quite business-like and basic. The suite included 1.5 lovely bathrooms and a basic living room, bedroom and spacious closet. There was a lack of natural light – all of that space just didn’t feel that great in the dark. Perhaps this could have been rectified by booking a view of the Statue of Liberty – which wasn't a view I cared about although I do like natural light. I had to keep turning on all of the lamps. Services were also spotty – from getting taxis and help with bags to how turndown service was executed. Finally, the mattress was really hard. I tried sleeping on a layer of pillows after the first uncomfortable night. Neither the hard bed nor the pillow layer worked well for my normally pain-free back. So if a hard mattress is ok, the hotel is nice enough but does not have the feel of a top tier luxury hotel.

Room Tip: Request a high floor for natural light.
See more room tips
  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Ritz-Carlton New York, Battery Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton New York, Battery Park

Address: 2 West Street, New York City, NY 10004
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#24 Spa Hotel in New York City
#60 Family Hotel in New York City
#72 Luxury Hotel in New York City
#93 Business Hotel in New York City
#105 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton New York, Battery Park 5*
Number of rooms: 298
Official Description (provided by the hotel):
Look out across the waterfront as Lady Liberty stands proudly over symbolic Ellis Island. Sweeping views command your attention at every turn. American history surrounds you as the Smithsonian Museum of the American Indian and other impressive tributes are just steps away. As the only five star hotel in lower Manhattan, The Ritz-Carlton New York, Battery Park immerses its guests in all the luxury and cultural heritage of this bustling city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Hotels.com, Expedia, Travelocity, Venere, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your The Ritz-Carlton New York, Battery Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Battery Park Hotel New York City
Ritz New York City
Ritz-Carlton New York City
New York City Ritz-Carlton

Owners: What's your side of the story?

If you own or manage The Ritz-Carlton New York, Battery Park, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.