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“Excellent Stay” 4 of 5 stars
Review of The Ritz-Carlton New York, Battery Park

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The Ritz-Carlton New York, Battery Park
5.0 of 5 Hotel   |   2 West Street, New York City, NY 10004 (Financial District)   |  
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Up to $200 USD Credit
Ranked #104 of 454 Hotels in New York City
Connecticut
Top Contributor
90 reviews 90 reviews
43 hotel reviews
Reviews in 48 cities Reviews in 48 cities
90 helpful votes 90 helpful votes
“Excellent Stay”
4 of 5 stars Reviewed April 28, 2013

My husband, daughter (10) and I recently stayed here for one night. We had a Liberty view room, which was outstanding. The room itself was large and comfortable. My daughter referred to the beds as "princess beds," as they were so comfortable. The bathroom was also fantastic-all standard Ritz. We had drinks in the bar which were fine, I didn't think overly priced at all. Room service for dinner was a disappointment for the most part but breakfast downstairs was excellent! We had a glitch with receiving our car from valet, waited over an hour, but the valets were quick to make amends to have the parking charge removed. Overall an excellent experience and I would gladly stay there again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,151 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (319)
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English first
La Mirada, California
Top Contributor
140 reviews 140 reviews
34 hotel reviews
Reviews in 46 cities Reviews in 46 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed April 24, 2013

The staff at this hotel was superb! Everyone was helpful & informative. The hotel itself is a bit on the older side but very well maintained. Very clean and rooms are nice. An older feel to the rooms but still very tastefully decorated. The area is very peaceful and walking distance to many areas. Rooms had a small safe & basic amenities. Loved the water pressure in the shower. This hotel made for a very quiet and pleasurable stay. If you like the hussle & bussle of the big city or the more modern younger hip hotel then I would say stay in Time square not in this area.

Room Tip: Staue of liberty view is nice
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 23, 2013

We enjoyed our stay the Ritz Carlton in Battery Park. It is a peaceful area in which to stay over the weekend compared to other areas of Manhattan. We had a Statue of Liberty view room which was great since the hotel provides a telescope in the room. The large bath room had a separate shower big enough for two. The bed was probably the most comfortable hotel bed I've ever slept on. We ordered room service for breakfast and the service and food were excellent. Nicely equipped, uncrowded gym.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Delaware, USA
Top Contributor
193 reviews 193 reviews
34 hotel reviews
Reviews in 55 cities Reviews in 55 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed April 23, 2013

The service at the Ritz was stellar! The hotel is beautiful and the harbor view room with a telescope for viewing Lady Liberty was just outstanding! Highly recommend this property and will absolutely return on future trips to the city!

Room Tip: Request a harbor view room.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tulsa, Oklahoma
Top Contributor
57 reviews 57 reviews
9 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 22, 2013

The Ritz was a great place to stay on my recent business trip to New York. The rooms were as nice as you can find in NYC and the views were great. The room was large and I had a view of Ellis Island and the Statue of Liberty, The restaurant in the lobby was also very good. I highly recommend the Ritz for a business or pleasure trip.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Durham, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 19, 2013

My daughter & I stayed for a week long holiday. We knew the area and wanted to have a peaceful place to return to at the end of what we knew would be hectic days. The hotel is built at the very tip of Manhattan Island with views over the river to the Statue of Liberty, Ellis Island & the New Jersey shore line. That part of NY is relatively quiet and Battery Park is just a few steps away. There is also a lovely pedestrian walk way along the side of the river right up to and beyond the World Financial Centre.

We had chosen a Statue of Liberty room as we both like to watch the activity on the river. Our welcome at the hotel was warm and courteous, the check in very quick. Our room was very nice, the beds were very comfortable as were the pillows - an essential when tired from long days sight seeing. The housekeeping staff did a good job and the slight irritation about a faulty plug in the hand basin was remedied immediately. Good quality shampoo, conditioner, body wash and body lotion were replenished every day.
The concierges were very helpful and friendly, they were able to provide extremely useful subway and street maps as well as making suggestions about places to visit that might not be on the usual tourist list.
The food in the hotel was of good quality but slightly pricey, but the prices were not out of keeping with the standard of the hotel. We certainly did not experience the poor service mentioned in Theapprenticelondon's review.
All of the hotel staff were very friendly and some went out of their way to be very helpful.
I would not hesitate to recommend this hotel to anyone wanting to stay somewhere quiet but within easy subway travel of all the major areas of interest in NY.

Room Tip: Choose a room with a view of the river & the Statue of Liberty it is worth the extra money
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorset, United Kingdom
Top Contributor
100 reviews 100 reviews
30 hotel reviews
Reviews in 39 cities Reviews in 39 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed April 15, 2013

We have recently spent four days in New York and the Ritz Carlton at Battery Park was recommended due to its waterside location. This is indeed a great spot with fine views over the Statute of Liberty and Ellis Island.We only had a few drinks and one room service meal in the hotel. The service was mediocre and both the food and drinks were very expensive. It looks as though it was outdated when it opened. There are better hotels in this class in New York.

Room Tip: If you choose this hotel at least have a room with a view.
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton New York, Battery Park

Address: 2 West Street, New York City, NY 10004
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#24 Spa Hotel in New York City
#59 Family Hotel in New York City
#72 Luxury Hotel in New York City
#88 Business Hotel in New York City
#105 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton New York, Battery Park 5*
Number of rooms: 298
Official Description (provided by the hotel):
Look out across the waterfront as Lady Liberty stands proudly over symbolic Ellis Island. Sweeping views command your attention at every turn. American history surrounds you as the Smithsonian Museum of the American Indian and other impressive tributes are just steps away. As the only five star hotel in lower Manhattan, The Ritz-Carlton New York, Battery Park immerses its guests in all the luxury and cultural heritage of this bustling city. ... more   less 
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Also Known As:
Ritz-Carlton Battery Park Hotel New York City
Ritz New York City
Ritz-Carlton New York City
New York City Ritz-Carlton

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