The staff at this hotel was superb! Everyone was helpful & informative. The hotel itself is a bit on the older side but very well maintained. Very clean and rooms are nice. An older feel to the rooms but still very tastefully decorated. The area is very peaceful and walking distance to many areas. Rooms had a small safe & basic amenities. Loved the water pressure in the shower. This hotel made for a very quiet and pleasurable stay. If you like the hussle & bussle of the big city or the more modern younger hip hotel then I would say stay in Time square not in this area.