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“Step up from fast food.” 4 of 5 stars
Review of Shake Shack

Shake Shack
366 Columbus Avenue, New York City, NY (Upper West Side)
6467478770
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Ranked #282 of 11,186 Restaurants in New York City
Certificate of Excellence 2014
Price range: $5 - $20
Cuisines: American, Hot Dogs, Hamburgers, Ice Cream
More restaurant details
Restaurant details
Good for: Families with children, Dining on a budget
Dining options: Breakfast, Late Night
Neighborhood: Upper West Side
Description: Shake Shack is a modern day version of a roadside burger stand from Danny Meyer's Union Square Hospitality Group. Serving delicious burgers, fries, hot dogs, frozen custard, beer, wine and more!
Contributor
13 reviews 13 reviews
5 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Step up from fast food.”
4 of 5 stars Reviewed September 30, 2013

OK - so I think that "best burger ever", is certainly a stretch. But because of the high volume of customers this place sees, the burgers and fries were definitely hot and fresh! Don't be expecting fresh cut fries and a large thick patty though. Fries are crinkle-cut and the patty is thin (think Wendy's). Price is comparable with similar type joints in the city. If you are visiting alone, best to grab your food "to-go" and head elsewhere to enjoy your meal - seating is SUPER limited and the place is always packed. If you are visiting with friends, best bet is to have one person stand in line to do the ordering and the other watch like a hawk to grab a table as soon as you see someone stand up. That's how we (and others) got ours! Wish we had tried the shakes or concretes. I would come back here if I was in the area and pressed for something fairly priced to eat in a hurry.

  • Visited September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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529 reviews from our community

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Drammen, Norway
Contributor
20 reviews 20 reviews
11 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“GOTTA LOVE IT!”
5 of 5 stars Reviewed September 27, 2013

No other burger can compete with a Shake Shack burger. Totally awsome! We had it recommended before we visited NYC and we were told that it's the best burger you will find. Indeed it was.

Best junk food ever. Period!

  • Visited September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
262 reviews 262 reviews
162 restaurant reviews
Reviews in 61 cities Reviews in 61 cities
151 helpful votes 151 helpful votes
“Great fast food UWS”
4 of 5 stars Reviewed September 26, 2013

OK so it's fast food, but the burgers, fries and shakes are really good. If you want a real fat and calorie hit try the cheesy fries. Good choice for quick meal.

  • Visited March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida, United States
Senior Contributor
28 reviews 28 reviews
24 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Love Love Love Shack Shack”
5 of 5 stars Reviewed September 13, 2013

Every time I go to NYC I always hit up Shake Shack. They have the best burgers on the East coast, juicy, sloppy, cheesy, just pure yum. (I might as well say they aren't In-and-Out burgers but they come pretty damn close!) Always made fresh, their cheesy fries are great, their service is always excellent and quick. It's overall a very fun place to eat and hang out and I will always return!

  • Visited May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
59 reviews 59 reviews
37 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
“AWESOME!!!”
4 of 5 stars Reviewed September 7, 2013

I love Shake Shack and here was even better. The lines were huge but it was worth it. I got the shack burger and it was amazing. One of my favorite places to eat.

  • Visited August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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