Just back from a 3 night stay at this hotel and had an amazing time in NYC. This hotel is so close to everything, we walked to Times Square, Broadway, the famous 5th Ave was around the corner. Rooms are basic but very clean had no complaints and the staff at reception were very friendly. Would definitely recommend this hotel and will be staying here again if I go back to NYC. Will be recommending to all my friends :)

If you have a little bit more money, take a real hotel.
This "hotel" offers: no service, no help with the bags, no advice on restaurants, no good working air conditioning, no decent pillows and a very tiny room.

LOCATION: This place is insanely close to so much! When we'd walk out the front entry and look right (West), you could see the entrance to Rockerfeller Center only several hundred yards away. Just past that was the iconic Radio City Music Hall sign. Directly across the street from the hotel was Bill's (GREAT burgers and of course beers). We walked to Broadway, Central Park and Times Square. We only took the transportation to a ballgame in NJ, to see the 9/11 Memorial and the Upper West Side.
ROOM: It was very clean and spacious (for a NYC room). Had a very vintage, old NY feel to it (by this I don't mean it was nasty and run down...it was very well kept). If you want to stay the entire trip in the room, I'd say go somewhere else and pay 2-3 times as much. But this is perfect for the average traveler.
STAFF: The entire staff was friendly, helpful and more than willing to point my wife and I to a great restaurant.
OVERALL: I will not stay anywhere else from now on when I visit NYC. I was timid at first because of the price (roughly $220/nt compared to $400+/nt at other hotels in the area), but this place is where it's at.

Recommended to us by friends and we were not disappointed. Excellent location off 5th Avenue. We stayed for five nights--no issues. Older hotel but with character. Staff were excellent and very helpful. We walked just about everywhere on the trip--very reasonably priced for Manhattan.Added bonus is a Deli right next door for excellent food and service.
Would definitely stay here again and have already recommended to fellow Canadians.