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“Michael Thornton and Lisa at the front desk are consummate professionals” 5 of 5 stars
Review of Club Quarters, Wall Street

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Club Quarters, Wall Street
3.5 of 5 Hotel   |   52 William Street, New York City, NY 10005 (Formerly Club Quarters Downtown) (Financial District)   |  
Hotel amenities
Ranked #208 of 458 Hotels in New York City
Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
“Michael Thornton and Lisa at the front desk are consummate professionals”
5 of 5 stars Reviewed October 13, 2013

Great experience, the main purpose of me staying was for business and the service was hospitality at it's best, great location too! Michael Thornton and Lisa at the front desk are consummate professionals and seem like they care about their work.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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834 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 9, 2013

I stayed there for 3 nights.
Pros: location; free wifi
Cons: Wall is not soundproof, can't sleep when a lady next door on call or keep talking for whole night.
No soap for shower even I asked a guy (not front desk), coffee in room only for the first night.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Los Angeles, California
1 review
5 of 5 stars Reviewed October 8, 2013

This hotel was a steal. It's located to many subway stations/lines. The front desk staff were very friendly. Although we had some trouble with our reservation at first, they were able to solve it. We were also given a voucher to have breakfast next door at
Baileys. The room was spacious and has very high ceiling. The hotel provided complimentary water bottles/water and save you the hassle of having to run across the street to get it from Duane Reade. Last but not least, they have an awesome espresso machine in the "break room" in the lobby where you can get as many lattes and cappuccinos as you want. Great stay. We will definitely come back!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Haven, Connecticut
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 8, 2013

My husband and I stayed at the Club Quarters Wall Street for one night on a Saturday night. The service was very friendly and we got a room in the 10th floor and a window with a view. By this I don't mean a view on Central Park but not on a dark courtyard as we are used to when we stay in other hotels in New York City. The room was clean, the bed comfortable and we did not hear any other guests. There was free bottled water on our floor and in the lobby you have free internet access, water and coffee. We did not pay extra for storing our luggage after we checked out for a few hours. The metro and the 9/11 memorial site are in walking distance and a Duane Read is around the corner. There are also some coffee shops and places where you can find something to eat but it is not full of restaurants.Taking a cab uptown is a bit expensive. All in all we had a great experience and would be happy to come back if we don't find a cheaper hotel uptown.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Holywood, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 8, 2013

Stayed 5 nights, very basic accommodation, quite a small room, although we didn't stay around the hotel very much. Location sounds great but is actually not wonderful. We spent a lot of time travelling up to soho, meatpacking 5th avenue etc

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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London, UK
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2013

I was in New York for four days for work, and a colleague recommended the Club Quarters as it was near our offices. Very helpful staff, nice room, spacious enough considering it is downtown Manhattan. I would definitely stay here again.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2013 via mobile

We booked this hotel through Priceline and got a really good deal. The hotel was hard to find on a rainy April night but once we made it we were surprised at how inviting the lobby was. The room was fine for two people, the bed was comfortable, and the free Internet in the room was nice to have. The view from our room wasn't great but the restaurant at the top of the hotel had an amazing view of the World Trade Center Memeorial. It was nice to be away from the busy Time Square area (stayed they before). The subway was just a short block away and the sites near the hotel were nice to walk past. I would stay here again and recommend it to a friend!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters, Wall Street

Address: 52 William Street, New York City, NY 10005 (Formerly Club Quarters Downtown)
Location: United States > New York > New York City > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#141 Business Hotel in New York City
#185 Romantic Hotel in New York City
#236 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Club Quarters, Wall Street 3.5*
Number of rooms: 289
Official Description (provided by the hotel):
Club Quarters, New York - Wall Street provides contemporary, efficient accommodations in an inviting, club-like atmosphere with 289 rooms located in the historical downtown Manhattan financial district of New York. A short walk from the Stock Exchange, South Sea Seaport, World Trade Center, and Battery Park. Nearby neighborhoods include Tribeca, Little Italy, Soho, Lower East Side, and China Town. Club Quarters provides:• Safe, restricted entry• Fast and easy self check-in and check-out• Fast, free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in-room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 4 meeting and event rooms available (maximum reception style 200 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates• Government per diem rates 365 day a year with valid ID• Laundry facilities. ... more   less 
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Also Known As:
Club Quarters Downtown Hotel New York City
Hotel Quarters Downtown
Quarters Downtown Hotel
Club Quarters New York

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