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Dylan Hotel: Traveler Reviews

4.0 of 5
52 East 41st Street, New York City, NY 10017 (Manhattan)
Hotel amenities
Dylan Hotel
Ranked #280 of 435 hotels in New York City
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429 reviews from our community

Traveler rating
    113
    155
    79
    49
    33
See reviews for
Families
50
 
Couples
158
 
Solo
34
 
Business
80
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Friendly andina efficient”
5 of 5 stars Reviewed October 17, 2012 via mobile

 I would like to acknowledge the support we received from all the hotel staff. All were friendly and efficient. The reception is very good, the hotel is very good and well located.

When I return to NY, I'll be there again

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask brunoabdon about Dylan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scunthorpe
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
“Fab location”
4 of 5 stars Reviewed October 16, 2012 via mobile

We stayed last week it was a great location for sight seeing.
Walk everywhere from the hotel & it was fine for me, as I don't do any exercise.
Times Square Grand Central Broadway 5th avenue easy to find.
Go to the Yankie Stadium in the Bronx it was an experience
Tip- cheaper places to eat & drink are in the higher street numbers , the lower the more expensive.
Hotel had free wifi
Staff nice
Rooms surprised how nice they were.
Tip no heating until November & it was cold.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask nanniemcphee about Dylan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Oh my god!”
2 of 5 stars Reviewed October 12, 2012 via mobile

Close to 400$ for a small room, no view, no hot water in the morning, shirts brought on hanger when asked for boxed... Nice personel, good lobby but still It was really not good. To avoid! Period! I don't understand how you can charge so much for so little

Stayed October 2012, traveled on business
Was this review helpful? Yes 2
Ask Eric S about Dylan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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italy
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Stay away from Dylan!”
2 of 5 stars Reviewed October 11, 2012

Position was good but the rest was awful!Been travelling for so many places and have not come across certain things!When we check in, the hotel charged me the cost of the booking(booking.com)of USD1643.20 and i was told that checking out they'll charged me the difference.I only found out when we was in Niagara Falls they has charged me instead twice because my credit card was blocked due to exceeding the maximun amount allowed.This was due to the Dylan Hotel double charging my credit card,since they debited the amount of USD1909,23 at check out without crediting the amount charged at check in(USD 1643,20).After 9 days i'm still waiting for the credit of the amount debited twice.When we called the hotel when we was in Canada,Dylan Hotel told us that this was the bank's policy!So if you guys don;t wanna have the same experience of mine do beware of their policies.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask evelynitaly about Dylan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ascot, England
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
204 helpful votes 204 helpful votes
“No running water!”
1 of 5 stars Reviewed October 10, 2012

The hotel is fine, nothing to write home about considering the USD375 per night cost, but the location is pretty great, just around the corner from Grand Central station so location will be a factor. My room is very dark and I can't open my curtains, they are stapled shut as they look straight into the windows of an office building - so midday in my room may as well be midnight, but at least I won't be accidentally sharing more than I would wish to with the workers across the way!

I am pretty annoyed that when I checked in yesterday there were signs posted up everywhere stating that there would be no running water at the hotel from 10pm to 6am because of urgent maintenance work - I think it's not actually work at the hotel but outside. It's now 6.30am and still no sign of running water... not ideal as I've been awake with jetlag since 2am anyway and so will many other jetlagged people in the hotel.

If the hotel can't provide basic facilities like water, then the hotel shouldn't have accepted reservations and at the very least some sort of advance notice would have been good to give us a chance to try to find another hotel.

I wouldn't want to be maintenance dealing with blocked toilets when the water does EVENTUALLY come on. I'm going to be late for my meetings now because I can't go to the office without brushing my teeth etc!!

Can you tell I'm MAD?

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
Ask Lorrayne G about Dylan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dylan Hotel

Also Known As:
Dylan Hotel New York City
Dylan Hotel New York
Dylan
Dylan New York City
Address: 52 East 41st Street, New York City, NY 10017
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#136 Luxury Hotels in New York City
#232 Family Hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Eurostars Dylan Hotel, hotel in Manhattan, unites tradition and modernity exquisitely and with a contemporary elegance that captivates our guests. The building is very emblematic, first having been the residence of the Welsh writer, Dylan Thomas and later, the headquarters of the New York Pharmacists Club. The Eurostars Dylan Hotel combines the classical lounges and guest rooms of the period with ambiances and areas in contemporary design. We are a non-stop hotel, because the Big Apple never stops. For this reason, the gym and the Business Centre are open 24 hours a day. ... more   less 
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Dylan Hotel
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