What a great city!! My wife and I were first time visitors and a little apprehensive. We stayed 3 nights and 4 days at the Muse Hotel on W 46th. I had seen reviews here that sometimes the staff seemed a little standoffish, but we found just the opposite to be true. It took us no longer than 3 minutes to check in, and it was done in the most polite and courteous manner. Whenever we left the hotel, the desk crew, manager and bellman wished us a pleasant day, evening, etc. They also greeted us when we returned. Anything we needed (directions, help with the in room safe, more towels, etc.) were provided so quickly, I thought we were the only guests there. This hotel was definitely worth every penny. Not to mention that it was close to everything (Times Square, Broadway, etc). NYC was also very friendly. The 2 times we had rude experiences came from fellow tourists! We will be back soon!