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The Muse Hotel New York: Traveler Reviews

4.0 of 5
130 West 46th Street, New York City, NY 10036 (Manhattan)
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The Muse Hotel New York
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89%
Ranked #20 of 433 hotels in New York City
Most recent review
5 of 5 stars Reviewed March 19, 2013
Peter G Albany, New York
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1,521 reviews from our community

Traveler rating
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Families
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Couples
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Solo
58
 
Business
189
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Albany, New York
1 review
“The Best Hotel in New York”
5 of 5 stars Reviewed March 19, 2013

If you are looking for a place to stay in NYC, The Muse is it. This is a medium sized boutique hotel run by Kimpton. I have been staying at The Muse now almost every week for the past 7 years for business and it just keeps getting better and better. I have stayed at the Four Seasons and The Ritz Carlton and neither has the charm nor the hospitality that The Muse offers. Barbara, the Concierge treats me and my family like her own! Lauren, Sarah and Ivana at the front desk are all phenomenal!! The other hotels around the country could stand to learn a thing or two about how to treat their guests from these folks!!! Avelin, the bartender extraordinaire, is the best in the City and will always make you feel at home.

The Muse is the best of the best. Don't pass it up when in NYC.

Room Tip: All rooms are large, clean and very quiet. You can't go wrong.
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Peter G about The Muse Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at The Muse Hotel New York, responded to this review
March 25, 2013
Dear Peter G,

Thank you so much for your incredible review! We strive to create a warm, welcoming, and fun environment for all of our guests. We are so pleased to see you experience that with our staff! We always look forward to welcoming you back! Thank you again for your continued support!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“whats a great hotel without a great lobby bar?”
5 of 5 stars Reviewed March 18, 2013

beautiful hotel, the beds are super comfortable!! but the best part is the bar in the lobby...a nice crowd is drawn by the unbelievable mixologist bartender! such a good way to end a day of new yorking....

Room Tip: ask for a street facing room as all the others basically face the side of a building..
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ybauza about The Muse Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at The Muse Hotel New York, responded to this review
March 19, 2013
Dear Peter G,

Thank you so much for your amazing review! We thank you for your continued support and for visiting us for so many years... that puts HUGE smiles on our faces! We look forward to seeing you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Highly recommend”
5 of 5 stars Reviewed March 18, 2013

Stayed here for a 50th birthday celebration, and the Concierge Barbara went out of her way to make sure our celebration was special. Place is immaculate, sophisticated, perfectly modernized, staffed with cheerful people, and well located - we didn't hear any street noise from our room. The only downer was that our room was next to the engine room, which produced some noise with the use of the elevator, but in NY, all hotels are old and come with some sort of trade-off. The positives of this place far outweighed this one small annoyance. One tip: there's a subway entrance on 6th Ave and 47th - easier to get to than the Times Square location - and much more peaceful.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
Ask Rhonda S about The Muse Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at The Muse Hotel New York, responded to this review
March 19, 2013
Dear Rhonda S,

Thank you for you great review! We are so glad you had a great time with us.
Sorry about the room noise- we will make sure to block you in a quieter room next time! We look forward to seeing you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medina, Ohio
2 reviews
1 helpful vote 1 helpful vote
“Welcome Home ... How may we help you?”
5 of 5 stars Reviewed March 17, 2013

My favorite hotel! I travel about 40% of the time for my job and stay in many hotels. The staff of the Muse always makes my trips to NYC pleasurable and memorable experiences. They are always accessible, knowledgeable, accommodating and friendly. The rooms are first rate and and a great place to unwind from the fast pace of the city. The 5:00 wine hours are a great way to end the day or start the evening. Truly the biggest difference between the Muse and other hotels can be summed up in the people. From David at the front door to Barbara and Ivana, the concierges at the front desk, you are never are never without a warm smile and a welcome back. I will often introduce my co-workers to Barbara only to find out she has already talked with them or assisted them in some way. First rate location, amenities and tremendous service with a smile!

Room Tip: Talk with the front desk staff when you check in. They will bend over backwards to accommodate you,
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask gwhitam about The Muse Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at The Muse Hotel New York, responded to this review
March 19, 2013
Dear gwhitam,

Thank you so much for your great review! We are so happy to see we continue to provide fantastic service for you... we hope to be your home away from home! Thank you for again and again visiting us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“terrific weekend”
5 of 5 stars Reviewed March 16, 2013

Wow! What a great location to explore New York City. The hotel is smack in the middle of Times Square but because it is off of Broadway on 46th Street, you are able to get away from all the craziness of that part of the city at the end of a long day of sight seeing. Also, the service at the hotel was excellent. It was my first time staying at The Muse and I would definitely stay there again.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask marieshannon about The Muse Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at The Muse Hotel New York, responded to this review
March 19, 2013
Dear marieshannon,

We appreciate your wonderful feedback! So glad you enjoyed your time with us; We look forward to seeing you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Muse Hotel New York

Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel
Muse Hotel New York
Address: 130 West 46th Street, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotels in New York City
#15 Luxury Hotels in New York City
#20 Business Hotels in New York City
#55 Romantic Hotels in New York City
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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