My husband and I just returned from a 4 day vacation in NYC. We love boutique hotels and we've been wanting to try a Kimpton hotel for years now. I'm so glad we did! Everything about this hotel was perfect. We had a balcony room on the top floor (19th) which was large for NYC and had everything we could need. We could see Time Square from our balcony but not once did we hear any noise. Located at a half a block from Time Square, the location is simply amazing. You will get everywhere fast. They kept our luggage for us when we arrived as it was too early for our room to be ready. We also ordered room service one night about 5 minutes before the restaurant closed and they were not only able to accomodate us but it was also very fast and delicious! Loved the wine hour from 5pm-6pm every evening, which also included beer and sangria. Such a nice touch! It was also great that they always had ice water in the lobby and sometimes ice tea as well to help beat the heat.
My husband had emailed ahead of time to let them know it was our anniversary which is why they gave us such a nice room with the balcony. They also left us champagne, truffles and chocolate covered strawberries in our room for our anniversary which was very special! Make sure you sign up for the Kimpton In Touch membership...it's free and it gave us free wifi in our room and a $15 mini bar credit, which was very welcome after a long day of sightseeing. Everyone who worked at the front desk was incredibly helpful with directions and any other questions we had.
When we return to NYC, we will definitely stay at the Muse again! I will also be searching for more Kimpton properties to every city we plan on visiting from now on!