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All 432 New York City hotels

Dream Downtown: Traveler Reviews

4.5 of 5
355 West 16th Street, New York City, NY 10011
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Dream Downtown
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Ranked #174 of 432 hotels in New York City
Most recent review
5 of 5 stars Reviewed February 15, 2013
Swsindc Washington DC, District of Columbia
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749 reviews from our community

Traveler rating
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    70
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Families
56
 
Couples
226
 
Solo
45
 
Business
206
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Washington DC, District of Columbia
1 review
“A Fun Place for Weekend Stays”
5 of 5 stars Reviewed February 15, 2013

Me and the bf loved this hotel and will be back. Fun weekend stay with nightlife built in. The rooms were fun and the bed was the kind you want to crawl into and never leave.

Excited for summertime to swim in that pool.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
53 reviews 53 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Hip, fun, hotel in a wonderful location”
4 of 5 stars Reviewed February 14, 2013

I chose the Dream Downtown for 2 reasons: (1) it was close to the West Village where my daughter lives and (2) since I was traveling with a friend, it was the only reasonably priced hotel where I could get 2 beds. The architecture is interesting with a porthole motif and very modern rooms with stainless steel and glass. There is not much drawer or closet space but, otherwise, the room and bathroom were a nice size. We were on the 2nd floor and our porthole window opened and we could directly experience the newly fallen snow. And the bed is comfortable. My friend is allergic to feathers and the hotel provided non-feather pillows and what the hotel called a hypoallergenic room.

At night, the entire lobby is taken up with a DJ in a bright ski hat playing loud, lively music for youthful hipsters. Fortunately, we could not hear it from our second floor room.

Housekeeping wasn't great but, otherwise, the staff was helpful. I would definitely stay at Dream Downtown again.

And, as an aside, when I returned home I realized I left my (non-valuable) jewelry in my room. I phoned and spoke to security. An hour later he called back to say he located it, asked me to describe each piece, and he arranged (at my expense) for the concierge to Fedex it to me. I am thrilled that he made it so easy for me.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 9 more reviews by Randi R for New York City
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Noisy”
2 of 5 stars Reviewed February 13, 2013

Positives: Great location in trendy meatpacking district, glam hotel, cool rooms.

Negatives: (1) Room on the 11th floor was right below the club and I felt like I was in the club. I can't believe they think it's ok to sell rooms for $400-500 a night with this kind of noise. (2) They didn't clean my room one day for no apparent reason. When I told the front desk, they sent someone up hours later who did a quick job of it. (3) I grabbed a drink at the lobby bar and sat down on a lobby sofa but was kicked out because the seat was "reserved". If I stay at the hotel and buy a drink at the bar it seems ridiculous that I can't sit in the lobby to drink it.

Room Tip: Not on the 11th floor - it's crazy loud!
See more room tips
  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Sh1234506 about Dream Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Axel F, Assistant General Manager at Dream Downtown, responded to this review
February 18, 2013
Dear Guest,

We are very sorry that your room on the 11th Floor did not provide the peace and quiet your rightly expected, especially since you seemed to enjoy so any aspects of your stay.

We will always address noise concerns by offering alternative rooms and I invite you to reach out to me personally so I can address your concerns. Generally we provide housekeeping service twice a day, provided the electronic Do Not Disturb light was not accidentally left on. I will look into this as soon as I have more information. As for our Lobby - while there is some general seating in the lobby, most belongs to our Marble Lounge and seats may be reserved for both hotel guests and patrons, especially late nights. Our hosts will happily look for alternatives.

Again - I am very sorry that your stay was not fully enjoyable. Hopefully I will hear from you.

With best regards

AXEL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
“The Dream is my home away from home!”
5 of 5 stars Reviewed February 7, 2013

I travel for work a lot and it's never easy living out of a suitcase. But when I come to the dream, I actually feel like I'm home! The staff is always so helpful and nice from the second I step out of the cab from the airport, I'm getting help with my luggage, doors opened, and the overall feeling of a luxury hotel. Since I've been coming here for a while now, they quickly recognize me and make me feel like I'm back home. Personally, I love how lively the hotel is! It can be loud at times, but it's never affected my sleep or work or anything for that matter. With a club on the roof (with an amazing city view) and a club downstairs and next door... you are in for a fun time!!! I love the Dream and tell everyone to stay there! It's the perfect New York hotel! And did I mention the beds? The most comfortable beds EVER!!!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask April K about Dream Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westbury, New York
1 review
1 helpful vote 1 helpful vote
“Amazing hotel in a perfect location”
5 of 5 stars Reviewed February 2, 2013

I recently stayed at the Dream Downtown this past week. The staff was friendly, and helpful and went out of their way to show me around the Hotel. The beds were so comfortable . What a gorgeous view from the rooftop, and the night life was great. Cannot wait to return.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Lisa F about Dream Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Dream Downtown

Also Known As:
Dream Downtown Hotel
Dream Downtown Hotel New York City
Address: 355 West 16th Street, New York City, NY 10011
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#102 Luxury Hotels in New York City
#106 Business Hotels in New York City
#199 Family Hotels in New York City
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Carrying on an exciting and imaginative new concept in inventive, full-service luxury travel brought by its predecessors Dream New York and Dream South Beach, Dream Downtown is the latest jewel in the impressive Vikram Chatwal Hotel portfolio. Situated between the hip, cool Meatpacking District and chic, charming Chelsea, Dream Downtown’s loft-style accommodations and innovative atmosphere breathe new life into the New York hotel scene. Our Downtown Manhattan hotel offers the best location for travelers aching for the interesting in New York City travel. Dream Downtown is within walking distance to The Highline, superior shopping, numerous Chelsea art galleries, Milk Studio, Union Square, and the famous neighborhoods of SoHo, Chelsea, and the West Village. ... more   less 
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