I was really looking forward to staying at this property because we have had the pleasure of staying at Night and Dream without any indicent. First off, we checked in to our room and moments later another guest was mistakenly assigned to our room. It was a good thing that we were not in any compromising positions and had to call down to straighten this out. The cordless phone, though esthetically beautiful, lost it's signal as soon as you stepped 3 feets away from it. Nothing more than a verbal apology was given for this inexcusable incident.
Yes the rooms were beautiful, but not very functional -- where do I start? They were teeny tiny with no storage -- the minibar closet was bigger than the coat closet (way to allocate your priorities!). The bathroom, though it was sleek and sexy was not very function... no place to hang your towel, the sink and faucet were TERRIBLE in their design (you can properly fash your face since the spout of the faucet was behind the tap handle. The Etro bath products barely made up of this.
Oh yes, the light system is ridiculous -- it seems that the pendant light fixture in the center of the room is connected to the same grid as the bedside lamps and you could not turn the bedside lamps on their own without turning on the pendant.
From a service level, it was medeocre at best -- I tried to call down to the conceirge to make a restaurant reservation and was put on hold for about 15 minutes. I finally decided to go down to the lobby and make this reservation in person and the concierge had no clue that I was on hold for so long. We asked if she had any pull in getting us in and she arrogantly told us, "Consider it done... I know the owner of the restaurant and you could just show up." I was weary and didn't trust her, so i had asked that she call and confirm. About and hour later, when I didn't recieve any messages, I decided to phone down and follow up on this reservation. She told me that she needed another 15 minuyes (I presumed that she didn't even try until I called to follow-up). Moments later, she disappointed us in not being able to get our reservation time, but instead said that the restaurant would only be able to accommodate us at 10:30 PM.
And we couldn't even get to the rooftop without lining up with the rest of the non-guests to get a wristband to go up that evening. So if you really want to know how the roof way, I couldn't even tell you since I didn't want to line up.
And did I mention that we were here on business for about $500+/night?
I like to think that my reviews on Tripadvisor are good and reasonable, but I cannot recommend this hotel. It's a shame for Dream Downtown because our team of 20-30 people travels to NYC 5 times a year and we could have been a great repeat guest.
- Official Description (provided by the hotel):
- Carrying on an exciting and imaginative new concept in inventive, full-service luxury travel brought by its predecessors Dream New York and Dream South Beach, Dream Meatpacking District is the latest jewel in the impressive Vikram Chatwal Hotel portfolio. Situated between the hip, cool Meatpacking District and chic, charming Chelsea, Dream Meatpacking District's loft-style accommodations and innovative atmosphere breathe new life into the New York hotel scene. Our Downtown Manhattan hotel offers the best location for travelers aching for the interesting in New York City travel. Dream Meatpacking District is within walking distance to The Highline, superior shopping, numerous Chelsea art galleries, Milk Studio, Union Square, and the famous neighborhoods of SoHo, Chelsea, and the West Village. ... more less
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- Also Known As:
- Dream Downtown Hotel New York City