My husband and I have just returned from a long weekend in New York City, having stayed at Hyatt 48 Lex for 4 nights (we were only booked for 3 but our flight home was cancelled and we had to extend our stay - a process which the staff at Hyatt 48 Lex made a breeze).
I can't really fault this hotel - great location in Midtown East, within easy walking distance of a selection of Metro stations, the Rockefeller Centre, Times Square and Grand Central Station, excellent customer service, very good room size (which is not that common, from what I've experienced on two previous visits to NYC), rooms immaculately clean and very well equipped (iron, ironing board, small dishwasher(!), microwave, etc).
We also had a great view of Lexington Avenue from our room on the 18th floor. Other pros include complimentary tea and coffee 24 hours a day in the second floor lounge, and very large restrooms on the lounge floor as well, which is great if you are flying a significant amount of time after check out and want to freshen up and change before your flight. Additional nice touches which are offered in the lounge but which we didn't take advantage of are complimentary pastries from 7 - 10am and cheese and wine from 5.30pm.
My only criticism, which is not unique to Hyatt 48 Lex, is that free wifi is not standard. We managed to get this for the duration of our stay by joining the Hyatt Gold Passport Program (don't know much about this - really just joined because it meant free wifi!), but that would be my only suggestion for improvement.
Thank you to the staff and management at Hyatt 48 Lex for making our stay so pleasant, particularly with the drama surrounding our cancelled flight!
PS. A bit random, but we loved the fresh, clean smell of the hotel on entering, which you can smell as soon as you turn onto 48th St from Lexington Avenue - very refreshing and welcoming after a long, hot day touring around the city.
- Official Description (provided by the hotel):
- Hyatt 48 Lex is a striking and innovative, luxury boutique hotel, providing a fresh take on modern hospitality, focused on intimate and exclusive experiences for the chic and savvy traveler. Located on Lexington Ave and 48th St, with 116 guestrooms and suites our hotel promises extraordinary four diamond service, a wide array of amenities while you stay in our spacious guestrooms or suites with all showcasing our floor to ceiling windows. Visit our inviting 2nd floor living room with lounge seating, a fireplace that overlooks the vibrancy of Lexington Ave and enjoy daily our signature complimentary continental breakfast in the morning, cappuccino, water, fruit or cookies during the afternoon or a glass of wine with cheese which is served every evening. We also provide a 24-hour fitness center, our full service restaurant Lexington Brass, in room dining, 24-hour business center, and meeting space. Our convenient midtown location puts guests within walking distance of Grand Central Station, Chrysler Building, Radio City Music Hall, Empire State Building, Rockefeller Center, Central Park, and Fifth Avenue, home to the finest New York shopping. Perfect for corporate travelers seeking extended-stay accommodations book one of our corner one bedroom suites and enjoy a separate living room with generous space to spread out, a kitchenette and influx of natural light with floor to ceiling windows. ... more less
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- Also Known As:
- Hyatt 48 Lex Hotel New York City