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“Great Location & A Price You Can't Beat!” 2 of 5 stars
Review of Hotel Pennsylvania New York

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Hotel Pennsylvania New York
2.5 of 5 Hotel   |   401 Seventh Avenue at 33rd Street, New York City, NY 10001 (Manhattan)   |  
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Ranked #382 of 458 Hotels in New York City
Clearfield, Pennsylvania
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
“Great Location & A Price You Can't Beat!”
2 of 5 stars Reviewed March 15, 2013

If you are going to Madison Square Garden and need a place to stay for a night and don't want to pay $$$$, this hotel might work for you. The location is fantastic. Close to Time Square and restaurants. We drove in from PA and had no problems. Valeted our car and proceeded to go check in. Lobby nice and the front desk person was pleasant. He gave us some pointers on how to store our luggage the next day and to call about 30 minutes before we were ready to get our car.

After getting our key card it was time to go to our room. Elevators were quick and the hallways not bad. We were on the 15th floor so I can't say what the rest of the floors looked like. Opened the door to our room and I wasn't totally shocked. I had expected much worse. There was a bed that was pretty comfy, small refrigerator, an old TV that actually did work, a tiny little closet and a bathroom that was clean and pretty big for NY standards. The room smelled fresh and it was clean. Now the decor was old, but for the price and for the 7 hours we were actually going to be in it, we felt it was OK. The place was packed, but once in our room we didn't hear anyone on either side.

A few tips. They will store your luggage for $4 a bag, but you have to go to the front desk to pay and then take it down one level to the baggage storage area. Give yourself plenty of time because the lines at front desk could be long. We tried calling for our car a few times and no one answered. Keep trying or just go to bellman and have them call for you. Once they called, we got our car in about 20 min. You will pay when you get your car so have cash available.

Bottom line...for a night, not a bad deal. Don't expect luxury, be patient, don't complain about every little detail and remember you are there to have fun.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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London
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 15, 2013 via mobile

We were in room 822 and was very happy after reading all the reviews. The furniture is a little bit dated but the room was clean, beds were comtable and sheets were changed daily. The staff were very helpful and location excellent. We would stay at this hotel again

Was this review helpful? Yes 3
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Buenos Aires, Argentina
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 15, 2013

I arrived the night of my birthday. Nothing! I stayed there twice, first at the beginning of february and then 3 days in the middle of the month. This time the check in lasted one hour! all the american kennel club dogs were preferred to other guests!!!!! no special counter for passengers without pets! Room with old walls, old carpets, old bathroom with leaks, heat had to be asked for and when it started it was really noisy, old as it was.....
I payed an average price of 110 us plus tax, that´s not a gift, or is it?
the room service employees show up any time so it happens that I came back at 2 pm after leaving the room at 9 am, and it was still unmade.... the front desk staff is not friendly at all as if they don´t care if the client feels ok at the hotel.....the lobby is more a gallery than a lobby, the wifi costs 5 us 20 minutes and it belongs to an outsourcer provider, so nobody takes responsiblity of the failures, (I lost my money because the printer didn´t function) the local telephone connections are also charged.....the check-in is really late, at 3pm....the lady in the coffee store located at the end of the lobby was nice (although she´s not an hotel employee) called a bell boy to take my lugagge to a taxi when I left, and ....the list of inefficiency continues...
I was forced to overlook everything as I had prepaid my stay.....but ....no more!
Go only in case of extreme need!!!!!
P.S the matress of the bed was good!!!! Or New York so exciting I forgot all complaints!

Room Tip: ask what kind of convention is being held....because they have 18 floors, with people going the whol...
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  • Stayed February 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spanaway, Washington
2 reviews
1 of 5 stars Reviewed March 14, 2013 via mobile

It's really expensive for the type of stay we had. Bring shower shoes because the shower is disgusting, there were fruit flies swarmind around and the water was barely luke warm. The paint is peeling and housekeeping kept trying to let her self in several time while we were sleeping. To top it all off the HUGE RAT that shared a room with us was a NEGATIVE.

Was this review helpful? Yes 2
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Wexford, Ireland
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 12, 2013

we have just arrived home from a great 4 day trip to new york and this review is honest and with no bull as iv seen in past reviews of this hotel.i paid a low rate to stay in this hotel so i didnt expect much,the location is the best in town and everything is so close.lobby is very nice and check in was quick.when we got to the room i was shocked to see mould on the wall, this isnt right no matter what price we pay.it wouldnt take much to paint over any marks o the wall either.shower looked dated and dirty but done the job.window didnt but the tv worked.there is a great bar around the corner its called the blarney rock its great for food and drinks the owner is a top man and very friendly.all in all stay here and enjoy new york but accept old wore rooms and dodgy fittings,

Room Tip: ask for a room faceing empire buildings
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalamazoo, Michigan
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 10, 2013

The hotel was really terrible. The room was dirty, gross facilities, and poor service. No free wi-fi, no free internet service. If you want to use wi-fi, you should pay for $14.95 per one night!
and If you ask something to Chinese male manager, he will yell at you! What a rude and dorky man!! Don't be cheated by appearance. I'll never go here again also I don't recommend staying. PLEASE STAY AWAY.

  • Stayed March 2013, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 10, 2013

Was fantastic for getting around (Subway station was just outside) and had interesting, classic decor, although don't expect good service. Was given a twin room for 4 people and took 3 hours to get fold up beds sent up after 3 visits to the front desk and 2 phone calls, forcing us to go to bed at 00:30 after a 7 hour flight. Other than that, it really is brilliant for it's location and would recommend it for short stays.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #382 of 458 Hotels in New York City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
Official Description (provided by the hotel):
A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the action. ... more   less 
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York

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