The exterior of the hotel and lobby look beautiful but the rooms have old beat up mattresses and bedding. The walls are cracked with peeling paint and the bathroom is very outdated. Only one bath towel suppliel for a family of three, two hand towels and a wash cloth. We were afraid to get into the beds and slept ontop with our jackets and hoods on so we didn't have to touch anything. We were even afraid to take our shoes off!!!

It is rare to find a hotel in NYC, especially across the street from MSG/Penn Station for $100 a night. Its a great place just to crash if hitting the city with the boys. I stayed there with my 9 year old son after a weekend father son trip to NYC. Perfect. He, nor I, cared that the room was dirty, and the hotel run down. It was a place to crash. For $100. My wife would melt down if we stayed there, by no means a place for a romantic getaway. But if you are heading up for the Big East Championship, or a Rangers game, or a bachelor weekend in NYC, its serves its purpose. In a very inexpensive manner

The best thing about this hotel is its location being opposite Maddison Square Gardens and along the road from Time Sqaure. The underground is directly opposite the hotel and the Empire Sate Building and Maceys within walkinfg distance. Haviing said that the hotel is dowdy and in urgent need of refurbishment. The staff were off hand and teh food overprioced and of average quality. If you can put up with these deficits because of the superb location then this hotel could be for you - perversely we woud stay ther again and eat out at the local restaurants whcih are pretty good.

Pics on Pennsylvania Hotel website have NOTHING to do with the hotel except the lobby and conference part on 18th floor where washrooms were lovely and the meeting rooms were worn but functional.

I was there for a workshop. Sounds like we had about the "best"of the rooms. Window broken so it is open in November. No hot water. Didn't want to put my feet on ground unless I had my shoes on. Bed were clean. TV worked. Bathroom was disgusting. Made my dive of an apt in university look good. Our room was only cleaned once in four days/three nights.