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Hotel Pennsylvania New York: Traveler Reviews

2.5 of 5
401 Seventh Avenue at 33rd Street, New York City, NY 10001 (Manhattan)
Hotel amenities
Hotel Pennsylvania New York
Ranked #360 of 432 hotels in New York City
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5,980 reviews from our community

Traveler rating
    264
    1,104
    1,772
    1,035
    1,804
See reviews for
Families
778
 
Couples
1281
 
Solo
306
 
Business
432
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date Rating
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
“Disgusting”
1 of 5 stars Reviewed November 14, 2012

This is the most disgraceful hotel I have ever stayed in. My room featured a 30 inch tube TV set on an 18" high table. The walls had empty picture hooks and cracked and pealing paint. The carpet was stained and the room had a distinct odor. The tub was worn down to the iron base and rusting. About 50% of the grout in the tub was missing and there was black mold on the walls and around the base. The toilet was tiny and tucked into a corner, blocked by the paper holder such that a child could not sit properly. The hallways had missing plaster in dozens of places with chips on the floors. The entrances to every room looked like someone had chiseled the paint off. Rust on the locks and door frames.

Met a lady in the foyer on our floor who was freaking out because she was itching everywhere and said she saw bugs in her bed. I left a towel on the floor after using it only to find that housekeeping took the wet towel, folded it and put it back on the towel rack.

I felt better sleeping in my son's frat house!

Room Tip: This hotel is the ultimate bait and switch. The lobby and the conference area on the 18th floor are...
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  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask David N about Hotel Pennsylvania New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Basic in excellent location”
4 of 5 stars Reviewed November 14, 2012

Funny old hotel. The lobby is as crowded as a shopping mall. This is accommodation factory. Big basic rooms, but everything seems very old. Superb location.
A little disappointing that there is no wi-fi, but Starbucks is right across the street.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by Tordobes for New York City
Ask Tordobes about Hotel Pennsylvania New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmingdale, New York, United States
1 review
1 helpful vote 1 helpful vote
“Just say no!”
1 of 5 stars Reviewed November 13, 2012

It felt creepy. Air didn't work. Needed to switch rooms because the one I first checked into had an unmaid bed AND used towels. Spring for the few extra bucks and stay someplace better. Good location -- but that is the only good thing about this hotel. My 93 year old grandmother stayed here on her wedding night and I don't think they EVER updated!

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Leigh-Mary B about Hotel Pennsylvania New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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1 review
“Don't go their!”
1 of 5 stars Reviewed November 13, 2012 via mobile

Arrived in New York hoping for the Pennsylvania hotel to be atleast basic .The lobby was quite nice but once we got out of the elevator on level 3 the hallway have dirty carpets and horrible smells. The doors to our room looked horrible like submarine doors, we stayed at room 359 and once we opened the door we looked around and it was something that you would think twice about putting the dog in.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask JohnMiley about Hotel Pennsylvania New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Old, very old”
2 of 5 stars Reviewed November 13, 2012

This is supposed to be a historic hotel. It probably is, but they forgot historic hotels can be renovated. The rooms are big. They could easily fit 5 by NYC standards. Our room windows allowed some cold wind through and the heater would not heat. The doors are an attraction on themselves: they tried to fit "modern" card-based locks but the old doors have strange shapes and they do not fit well together, making it difficult to open or close the doors.

The hotel is well located, just across the street from NY Penn Station, which is convenient for public transportation, shopping (Macy's) and some dining (specially Koreatown, a couple of blocks away).

One thing that we noticed is that there seems to be a constant line for the reception desk. So expect some waiting while arriving.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes
See 10 more reviews by Sapao for New York City
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Pennsylvania New York

Also Known As:
Hotel Pennsylvania
Pennsylvania Hotel New York
Pennsylvania Hotel
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York
Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
Ranked #360 of 432 hotels in New York City
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Eighteen-story Landmark Hotel located opposite Madison Square Garden & Penn Station. ... more   less 
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