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“Everything I expected” 5 of 5 stars
Review of Sofitel New York

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Sofitel New York
4.0 of 5 Hotel   |   45 West 44th Street, New York City, NY 10036 (Manhattan)   |  
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Ranked #57 of 452 hotels in New York City
GreenLeadersBronze level
Devon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Everything I expected”
5 of 5 stars Reviewed September 29, 2009

Having spent some time looking through Trip Advisor's reviews, I decided to book the Sofitel and I can say I was not disappointed. We have stayed in many luxury hotels around the world including the Burj in Dubai so it is always difficult to decide on a hotel. I can honestly say the Sofitel was brilliant. We had a junior suite ( room 1022) and it was very spacious and clean. Again, very quiet room either because it is soundproofed well or that other guests respect others staying there too. Lovely deep bath and the bed was comfortable. Room service was very efficient too. My partner had business to do while we were there which included a 200 mile drive from New York to visit a customer and the concierge were very helpful in printing out directions and a map for him to use for his travel. All the staff were very pleasent and helpful. We were not bothered by housekeeping in fact, I had a lovely chat one day with one of the housekeeping staff. They were all very friendly. Furthermore, the hotel is in an excellent location as other people have mentioned. Didn't enjoy the Red Flame diner down the road it was like a truckers cafe so would not recommend to eat there.
An added bonus was bumping into the tallest man in the world who was also staying in the hotel at the time! Hotel also gave us a later check out too when we asked. One other point I would mention is that the lobby has 3 computers with free internet access and this was a real bonus so no need to pay for internet unless of course you want it in the privacy of your own room.

  • Stayed September 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2009

Truly had a 5 star experience. The room was amazing, 2 large double beds really clean, large flat screen TV, huge bathroom, turndown service The staff were so friendly and helpful. Thanks sofitel, we had a great time.

  • Stayed September 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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UK
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 28, 2009

I’m writing this review retrospectively for a stay here in August 2008. This was my first trip to the USA and first stay at a Sofitel.

One word, perfection. The hotel is beautiful, the lobby spacious and a quite cocoon from the hustle and bustle of New York. I arrived 30 minutes prior to check in after a transatlantic flight from London. I was tired, fed-up and needed a shower. I was met by an ice queen, who, told me to come back in half an hour. Not a good start.

However upon return, a new receptionist. She acknowledged my A-Club card and gave complimentary drinks vouchers and an upgraded room. Shortly after going up to the room I was given some chocolates and water as a welcome gift, they also allowed a 4pm late check-out.

The room was spacious and had stunning views of the Manhattan sky line. It was cleaned twice daily and was always immaculate; the turn down service was outstanding. Water, chocolates, bathroom cleaned and classical music playing upon my return. Maid service was discreet, never once saw a cleaning cart.

Ate at Gaby every morning for breakfast, whilst this was expensive it really was divine. The oatmeal with caramelised bananas was out of this world. Coffee and freshly squeezed orange juice was refilled constantly.

If you are deliberating over a hotel, stop, and book this. It really is pure perfection. Now a reason to return….

  • Stayed August 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 27, 2009

Wonderful service from the moment we arrived, large and luxurious room, large bathroom for new york with top of the range ameneties. Very comfortable bed. Breakast was one of the highlights - both fresh and tasty. Could not be in a better location and cannot wait to return next time.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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South England
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 24, 2009

We stayed in New York for about 3 days and had a wonderful time!
Our hotel was very central and this really helped. We were just down the road from Times Square and managed to walk all over the city from where we were.
The room was bigger than I expected (I'd been told New York hotel rooms are always very small) and we had a very roomy bathroom with separate bath and shower. We stayed on the 14th floor, and it was very quiet and pleasant.
The reception and concierge staff were all efficient, though a little lacking in the warmth we had come to expect of hotel staff in the USA, perhaps this is a New York thing though.
I did feel it was a bit overpriced, particularly breakfast, but again I think this is to do with prices in New York, so can't really complain.
All in all a really lovely stay!

  • Stayed September 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 21, 2009

We stayed at the Sofitel NYC last weekend. Great location close to everything. The staff is amazing I was really impressed with how friendly and accommodating they were. Do not be shy to ask for anything.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2009

This hotel is lovely. I loved the location, the pleasant staff, the upscale amenities, and Gaby Restaurant located on the street level of the hotel. My son was bumbed that the hotel didn't have Nickelodeon, but we weren't in the hotel room that much.

I'd definitely stay here again!

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel New York

Address: 45 West 44th Street, New York City, NY 10036
Location: United States > New York > New York City > Manhattan , Midtown , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Green Hotel in New York City
#36 Romantic Hotel in New York City
#41 Luxury Hotel in New York City
#42 Business Hotel in New York City
#53 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sofitel New York 4*
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
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Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel

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