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“A bit of French in NYC” 4 of 5 stars
Review of Sofitel New York

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Sofitel New York
4.0 of 5 Hotel   |   45 West 44th Street, New York City, NY 10036 (Manhattan)   |  
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Ranked #60 of 453 Hotels in New York City
GreenLeadersBronze level
Avon, Connecticut
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
“A bit of French in NYC”
4 of 5 stars Reviewed July 24, 2014

First of all, they will greet you in French. Don't worry; they expect you to switch to English. If you are REALLY fluent in French, you will find out some of the front desk staff are not. But I love the illusion.

The hotel is goes from 44 to 45th streets between Fifth and Sixth Avenues. It is quiet. There is none of that New York traffic to keep you up if you aren't used to it. You can exit on either 44th or 45th Street.

You should bear in mind the rooms are small (I think it is hard to get a King bed; most of them are Queens). The bathroom door is hinged on both sides and cut down the middle. Looks cute, but you will figure out a full door would just not work.

The bathrooms are huge. There is a tub and separate shower. If you need an illuminated makeup mirror, they have one. Some rooms have really fancy showers with more nozzles than the space shuttle has thrusters.

If you have an option to upgrade to a larger room, I would personally take it.

The restaurant is very nice. Because they are French, they do the bread well. The croissants are authentic and not overly sweet. They have small baguettes.... You will like the food.

If there is an issue about anything, bring it to their attention. They will bend over backwards to fix it. They are very accommodating.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, Manager at Sofitel New York, responded to this review, July 25, 2014
Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York. We are delighted to know that you had a great experience and that you enjoyed our property and the different amenities we offer.

We look forward to welcoming you again at the Sofitel New York. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,182 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Orlando
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 23, 2014

This is a beautiful hotel that sits in between Times Square and Rockefeller Center, great location. Our standard room was lovely and quiet. The bed was so comfortable and the bathroom was very nice with a standing shower and a separate tub. Soaking in the tub after a vigorous day of walking was a treat.

Room Tip: We were in room 716. It was very quiet.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, Manager at Sofitel New York, responded to this review, July 24, 2014
Dear Guest,

Thank you so much for the interest in the Sofitel New York and for writing such a positive review following your stay at the Sofitel New York. We are delighted that you had a great experience and that you enjoyed our property, the different amenities we offer and that you enjoyed our central location.

We look forward to welcoming you again at Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 23, 2014

Stayed there with the family for 4 nights. Sofitel New York is ideally located on the 44th street on a walking distance of New York main attractions: time square, restaurants and bars the famous 5th avenue for shopping etc...
Service was excellent in general concierge was very helpful and knowledgeable. I really appreciated the fact that They remembered my 2 years old son Birthday and surprised us with a cake, greeting card and gift that was placed in the room
Small tip if you are travelling with family ask for the connecting rooms as you will have ample space for a comfortable stay.
Highly recommended hotel.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, Manager at Sofitel New York, responded to this review, July 24, 2014
Dear Guest

Thank you for writing such a positive review following your first stay at the Sofitel New York. We are delighted that you had a great experience, appreciated the staff’s professionalism and enjoyed our different amenities.

We look forward to welcoming you again soon at Sofitel New York. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 22, 2014

Stayed at this hotel for five nights in July. The only thing to complain about is having to leave. The hotel is in a great location close to subway and Fifth Ave shopping. Very short walk to Central Park and Bryant Park. The rooms are a good size and the staff very professional and pleasant.

Room Tip: It was very quiet we were on the 15th floor not much of a view maybe on a higher floor you get a bet...
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, Manager at Sofitel New York, responded to this review, July 23, 2014
Dear guest,

We are delighted to know that you had a great experience at the Sofitel New York, that you enjoyed our central location and our very spacious bedroom. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story.

We look forward to welcoming you again soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2014

I always can count on Sofitel, NYC, to have high standards of care and professionalism. Not necessarily flashy, but subdued excellence. The rooms are comfortable and quiet. The staff is responsive. It's my go-to spot to stay in NYC.

Room Tip: Quiet neighborhood enough off Times Square area to be quiet throughout.
See more room tips
  • Stayed July 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, Manager at Sofitel New York, responded to this review, July 23, 2014
Dear Guest,

Thank you so much for the interest in the Sofitel New York and for writing such a positive review following your stay at the Sofitel New York. We are delighted that you had a great experience and that you enjoyed our property, the different amenities we offer and that you enjoyed our central location.

We look forward to welcoming you again at Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 22, 2014

Great location for our 4 night stay in NYC. Rooms were clean, spacious and very quiet. Our room was near the elevators, but we didn't hear a thing.

We had a queen room, but by Aus standards it was more like a double. I would suggest a king room for a bigger bead.

Staff were friendly and helpful. Will stay again for our next visit.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, Manager at Sofitel New York, responded to this review, July 23, 2014
Dear guest,

We are delighted to know that you had a great experience at the Sofitel New York, that you enjoyed our central location and our very spacious bedroom. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story.

We look forward to welcoming you again soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Marc Pichot
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel New York

Address: 45 West 44th Street, New York City, NY 10036
Location: United States > New York > New York City > Manhattan , Midtown , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Green Hotel in New York City
#34 Romantic Hotel in New York City
#43 Luxury Hotel in New York City
#46 Family Hotel in New York City
#51 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sofitel New York 4*
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
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Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel

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