This was my wife's first trip to NYC and I wanted her to have an oasis to return to after a hard days sight seeing. I have been numerous times before but never stayed in such a luxurious hotel.
I love the Sofitels in the UK with their slightly aloof French attitude and emphasis on style.
This is an Art Deco hotel and is stunningly beautiful inside.
I had booked a suite with a balcony and was apprehensive as we arrived as to whether it would live up to expectations. The hotel website photoessays show a beautiful terrace which my wife , and supposedly lots of guests, think is a roof top bar. It is no such thing it is the terrace for room 2415 the best room in the hotel.
On arrival we were met by Benjamin, Guest Relations Manager. He is a suave, smooth young French manager who was very keen to ensure we enjoyed every aspect of our stay. He is obviously very proud of the hotel especially our room and the terrace.
We were upgraded to free breakfasts each day.
Benjamin showed to our suite and he had personally chosen a beautiful display of flowers for the room.
The suite had a huge bedroom and bathroom with a corridor leading to a lovely lounge and then the three sided terrace which is very secluded and not visible from any other room.
The terrace was huge and gave unprecedented views of the Chrysler Building, Empire State Building, the rock and,surprisingly, my wife's firms HQ in NYC.
We were provided with complimentary water and chocolates every day. The breakfasts were excellent. See my review of Gaby's restaurant for details of breakfasts.
The room was kept immaculate and all staff were friendly at all times.
I loved that in the middle of NYC they insist on saying bonjour and bon soir and merci when they greet you!
On my birthday Benjamin had organised champagne and a beautiful birthday cake. Well above any experience I have ever had in any hotel.
The hotel was the crowing glory to a wonderful trip to New York and was part of an unforgettable experience.
I can only say a warm, heartfelt thanks to all at the hotel but particularly Benjamin.