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“Excellent hotel!” 5 of 5 stars
Review of Sofitel New York

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Sofitel New York
4.5 of 5 Hotel   |   45 West 44th Street, New York City, NY 10036 (Midtown)   |  
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Ranked #67 of 464 Hotels in New York City
Certificate of Excellence 2014
GreenLeadersBronze level
Long Island, NY
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Excellent hotel!”
5 of 5 stars Reviewed July 21, 2013

We stayed at Sofitel for 5 nights during the first week of June. I was a bit concerned because I had booked via a third party discount internet web site. The staff of the hotel were excellent, the room was clean and comfortable, and the bathroom was nice as well. The location between Bryant Park and Rockefeller Center was convenient and quiet. We go to NYC at least twice a year, so I try to avoid hotels in and near Time Square because of the noise and crowds. Overall, this is one of the best hotels I have stayed at in Manhattan.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, General Manager at Sofitel New York, responded to this review, July 23, 2013
Dear guest,
Thank you for writing a review following your stay at the Sofitel New York for your stays in the city. We are happy to know that our accommodation allowed you to experience a quieter New York yet still be close to the action.
We are looking forward to welcome you back.
Sincerely yours,
Sofitel New York
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4,649 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Neenah, Wisconsin
Top Contributor
150 reviews 150 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed July 20, 2013 via mobile

We stayed here because a good friend had recently stayed. The room was a nice size, comfy bed, nice bathroom. The staff are very attentive. For the price of a regular room I was impressed with the spaciousness and quietness it offered. We had drinks at the bar, brunch, and room service. All were tasty and reasonable and could stand up against other more known establishments. We will be back.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, General Manager at Sofitel New York, responded to this review, July 23, 2013
Dear guest,
Thank you very much for taking the time to write a review following your stay at the Sofitel New York. We are very pleased to know that your stay met all your expectations and we are looking forward to welcome you back as well.
Sincerely,
Sofitel New York Team
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Sydney, Australia
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 20, 2013

Absolutely AMAZING hotel. Such a close central location for everything. 5 minute walk to Times Square. Such a beautiful French style hotel, lovely foyer, beautiful rooms and great size The bathrooms were fantastic and well great sized including a bathtub. All of the staff were so unbelievably helpful and accommodating. I would have no hesitations recommending this hotel to families, couples, or people traveling for business - you will not be disappointed I cannot wait to go back.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, General Manager at Sofitel New York, responded to this review, July 22, 2013
Dear guest,
Thank you so much for choosing Sofitel New York for your stay in the city and for recomending our hotel.
We are delighted to know that you had such a pleasant stay with us.
We can not wait to welcome you back.
Sincerely yours,
Sofitel New York Team
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Eleebana
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 19, 2013

This was a great hotel in a great location. The service from the Senior Concierge Renee was excellent; he is a great asset to the hotel. The room was spacious and well presented. The location close to times square was convenient as there was a subway there for access to battery park & the 911 monument. 5th Avenue and its shops were only 1/2 block away.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, General Manager at Sofitel New York, responded to this review, July 22, 2013
Dear guest,
Thank you so much for choosing Sofitel New York for your stay in the city.
We are thrilled to hear that you found our concierge to be very helpful and that you enjoyed the comfort of your room as well as our unique location in the heart of Midtown.
We are looking forward to welcome you again soon.
Sincerely yours,
Sofitel New York Team
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Sydney, Australia
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 18, 2013

My wife and i just spent a week staying at this hotel. Our room was a decent room with a nice and sizable bathroom. The bed was very comfortable and the aircon was good, especially as we spent the past week in a New York heat wave.The room was clean and tidy, and from the 21st level there was no noise. All this is to be expected from a 5 star big name hotel. What was unexpected was the level of service, which was exceptional. My wife became ill during our stay, and we were put in contactwitha doctor. When we went to get a cab to visit the doctor, there was a long queue and no taxis. A lady from the hotel went inside to call the doctor to say we'd be late, and Elvis the doorman ended up running down the street to get a taxi for us, travelling regularly and staying in many different hotels i cab say that virtually all the staff at this hotel were exceptional. A coup, of the french reception staff might need to learn "people skills" but the hotel gets our tick of approval

Room Tip: We were advised to get a room on a higher floor
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, General Manager at Sofitel New York, responded to this review, July 22, 2013
Dear guest,
Thank you for writing such a positive review following your stay at the Sofitel New York.
We are glad that you enjoyed the comfort of our rooms and the superior level of service we strive to be known for. Thank you for your kind words on our staff, it will certainly serve as an encouragement to them.
We are looking forward to welcome you again soon.
Sincerely yours,
Sofitel New York Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel New York

Address: 45 West 44th Street, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#37 Green Hotel in New York City
#44 Romantic Hotel in New York City
#52 Family Hotel in New York City
#52 Luxury Hotel in New York City
#66 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Sofitel New York 4.5*
Number of rooms: 398
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
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Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel

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