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Sofitel New York: Traveler Reviews

4.5 of 5
45 West 44th Street, New York City, NY 10036 (Manhattan)
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Magnifique Breakfast
Sofitel New York
Ranked #28 of 435 hotels in New York City
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3,236 reviews from our community

Traveler rating
    2,187
    796
    173
    55
    25
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Families
364
 
Couples
1398
 
Solo
186
 
Business
352
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Buckinghamshire
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
“New York 'baby'”
4 of 5 stars Reviewed December 2, 2012

Great loction for all the attractions,Time Square, theare district just down the road and some lovely restuarants close by too.

Room was comfortable, nice bathroom, our view wasn't great, but we didn't spend much time in the room. We were there to see everything we could. For a relativly large hotel is was extremly quite we were not disturbed with doors, lifts etc.
We flew into New Jersey and stayed with a friend of mine for a few days then got the train into cental station. travelling was simple on the train, and whilst in NY we just used the buses they were great for getting around.
The hotel arranged for a taxi to take us back to the airport.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask nette08 about Sofitel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review
December 3, 2012
Dear Guests,
Thank you for taking the time to write about your recent stay at the Sofitel New York. We are delighted you enjoy our location in the heart of Manhattan, within walking distance to the main sightseeing, which enable you to do all you wanted. We are glad you appreciated the calm in our hotel, thanks to which you can rest in this very busy city.
We are looking forward to welcoming you back soon at the Sofitel New York.
Sincerely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampere, Finland
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Thanks giving weekend in NY”
4 of 5 stars Reviewed December 2, 2012 via mobile

Visited NY and stayed at Sofitel for 4 nights. The cost was some 1500$. The location is the best possible regarding activities in mid Manhattan.
The pros in Sofitel (at least, if you stay in room 1504)
+ nice view
+ very comfy beds
+ spacious std room
+ clean
+ friendly frontdesk and they speak french
+ very nice piano bar, lounge
+ good dinery only 50m to the right from the main entrance, open at 6am.
+ the room is well soundproofed
Cons
- no bidee in the bath room!
- carpet floor (not nice having any allergy)
- toilet paper is a joke
- currency exchange rate is poor at the hotel, use ATM

Stayed November 2012, traveled with friends
Was this review helpful? Yes 1
Ask harrivassu about Sofitel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review
December 3, 2012
Dear Guests,
Thank you for your feedback regarding your recent stay at the Sofitel New York. We are glad you really enjoy your stay and the comfort of our beds. We are delighted you have been able to experience the Piano Bar, in our restaurant Gaby on Friday or Saturday, during which a French pianist and singer are coming.
We regret you experience some allergies during your stay. We really you will still consider coming at the Sofitel New York during you next stay in Manhattan.
Sincerely.
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Los Gatos, California, USA
1 review
“a great long weekend in NYC”
5 of 5 stars Reviewed November 29, 2012

First time in NYC since 1988. Hotel was perfect. Location for out of towners is ideal as its central to everything. Rooms were great, staff was nice. I would definately stay there again. Close to restuarants, Time Square, Rock Center and the theatre district

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask chrisray2012 about Sofitel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review
November 30, 2012
Dear Guests,

Thank you for choosing Sofitel New York for your come back in the city. We are delighted you enjoyed our central location in the heart of Manhattan at a walking distance to every main sightseeing.
We are looking forward to welcoming you again on your next occasion to visit New York.
Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg
1 review
“Sofitel New York”
5 of 5 stars Reviewed November 29, 2012

This is the most money I have ever spent on a hotel in New York..but it was good value for the extra dollars. Great sized room (awesome to have spacious closet), really nice bathroom with personal ammenities, great view. Decent gym. Super clean. Awesome location. Service was exceptional. Felt very special. If you are looking for a higher end hotel, this is good value for your money.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask loveubookofmormon about Sofitel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review
November 30, 2012
Dear Guests,
Thank you for reviewing your recent stay at the Sofitel New York. We are glad you had a very nice stay and enjoy the comfort of our rooms made in order you could feel at home with large closet, separate bathtub and shower and our skincare products from Lanvin and Hermès. We are delighted to hear you have been able to enjoy our Sofit Fitness Center during your stay.
We are really looking forward to your return at the Sofitel New York.
Sincerely.
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los angeles
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 27, 2012

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Ask ameenadin about Sofitel New York
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review
November 29, 2012
Dear Guests,

Thank you for sharing your experience at the Sofitel New York. We truly appreciate all of the specifics notes in your comment, you shared on Trip Advisor.
Thank you for the kind worlds about our hotel staff and especially Albert our Front Office Manager, we are delighted to forward it to him. We are glad you had a very nice stay and enjoyed the welcome gift that had been prepared for you.
We regret that you found the hotel is showing its age, we are working on a renovation project that will be finished on the first half of 2013 which will address all the points you noted and I am sure it will improve on the perception you had.
Again please accept our apologizes. We hope that you will consider staying at Sofitel New York again so that we may show you the gracious hospitality and superb service for which we are known around the world.
Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
 
 
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Additional Information about Sofitel New York

Also Known As:
Sofitel New York Hotel New York City
Sofitel New York Hotel
Sofitel
Sofitel New York City
Sofitel Hotel
New York City Sofitel
Sofitel Hotel New York
Address: 45 West 44th Street, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotels in New York City
#21 Family Hotels in New York City
#34 Business Hotels in New York City
#38 Romantic Hotels in New York City
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
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