Clean hotel, great beds, and location, location, location. Stayed with spouse and two boys (6 & 8). New Amsterdam Theater half a block up, Dave & Busters next door, ESPN Zone one block away, Toys 'R Us flagship store two blocks away. Price was commensurate with the location... little legs can't go too far before life gets miserable. Boys made the walk to and from Penn Station without a problem.
Finding the entrance can be tricky, but the clock pictured on the Hilton's website is exactly what you will see when you get there. You will enter on the ground floor and take the elevator up to the lobby. Professional staff checked us in. Three people behind the counter moved between a few languages flawlessly. Kudos to Hilton for putting the right people in the right place.
Check in, our stay and check out was smooth. Baggage handlers stored our bags after check out for some additional sight seeing.