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“Great Trip” 5 of 5 stars
Review of Hilton Times Square

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Hilton Times Square
4.0 of 5 Hotel   |   234 West 42nd Street, New York City, NY 10036 (Manhattan)   |  
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Ranked #46 of 453 Hotels in New York City
Clayton, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great Trip”
5 of 5 stars Reviewed May 20, 2013

We stayed here back in July, and loved the hotel. Everything was great from the location, to the amenities, to the hotel staff. The rooms were very nice and bigger than I expected. The lobby was great and as I said the staff did everthing they could to make sure our stay was wonderful.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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3,290 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (685)
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Sussex, UK
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 19, 2013 via mobile

Decent hotel, very well located on 41st and 42nd Streets (entrances on both). Ground floor is just a lift lobby, the main reception is on a higher floor where there is a nice bar (friendly, good service and a decent bar food menu). Whole hotel looks freshly decorated. Buffet breakfast standard Hilton stuff, gym is reasonably well equipped and not too busy. I was on 37th floor and despite overlooking 42nd St did not have sleep disturbed at all by noise. Room was excellent - large, lounge area, two queen beds, decent shower, HD TV etc. good choice for business or leisure if you can secure a decent rate

Stayed May 2013, traveled on business
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Pennsylvania
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 19, 2013

If you have ever stayed in a NYC hotel, you know that location is paramount and room size is at a premium. The Hilton is a perfect choice on both counts. These rooms are downright spacious. Comfortable beds with down comforters, multiple pillows, great showers, fluffy towels, multiple electrical outlets---and floor space to spare. I cannot say enough about how friendly and helpful the staff were. Everyone from the desk staff to the bell captains went out of there way to make our stay a pleasant one. We opted for the breakfast buffet, which was pricey, but definitely worth the cost. The waiter brought us chicken sausage on request and the selections on the buffet were great. I would highly recommend staying here.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbia, South Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2013

My mother, aunt, daughter and I stayed 5 nights at this very nice hotel. We were upgraded to Deluxe Queen. The decor was modern and had just been renovated. The beds were very comfortable. Our room was on the 42nd floor overlooking Times Sq. The location was perfect. Everyone at the hotel was very nice and helpful, especially Tony and Victor. Everyone went out of their way to help us. Security made sure you had a room key before getting on the elevator after midnight. The elevators were very fast. The housekeeping could use some improving. They did not dust our room or leave enough towels and washcloths and no bathmat. Would only leave 2 for four people. We had to write notes or call desk every day to ask for more. This was addressed with Chad (manager) who was very nice and apologetic. Upon checking out, the hotel suggested a flat rate limo take us to LGA. This was very much appreciated. All we had to do was walk out, hand a card to the attendant and tell him my name. Our limo was immediately there. Boy, was that service! Thank goodness we had our chauffeur, Manny Piccirillo take us to the airport. He went out of his way to make sure we were going to the correct terminal. If we had taken a taxi, they would not have dropped us off where we were suppose to be.
**Advice--Check with airport before you leave hotel to find out your correct terminal. Also, do not get in taxi if their meter is broken (even if they say they go wherever and know how much to charge). They are not suppose to be driving.
**Some fun things to do in NYC --Adirondack Schooner Night Cruise, Boathouse Restaurant in Central Park, Bryant Park to sit and relax, The Counter restaurant (great custom made hamburgers and fried pickles) at 41st and Broadway, Gray Line Hop On-Hop Off bus (would recommend taking the loop around town first--you get to see a lot of the city that you normally would not see).
Would not recommend the NY Pass unless you know for sure you will use it on consecutive days to get your money's worth.
Had a great trip!!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Top Contributor
111 reviews 111 reviews
43 hotel reviews
Reviews in 45 cities Reviews in 45 cities
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed May 17, 2013

Took my daughter to NYC - her first visit. Almost stayed elsewhere, but so glad we stayed at this property!

We checked in after flying into EWR, then taking the train to NY Penn, then walking to the hotel. Arrived at 1:00ish and were given a room - early! Thrilled to have been upgraded (without asking, and I'm only HHonors Silver) to executive level king room with view of Freedom Tower, ESB, etc.

Room was immaculate! Bed was extremely comfortable and the room was huge - especially by NYC standards.

View was stunning, and the double-glazed windows kept most of the noise out (plus, being on the 41st floor helped).

I would stay here again in a heartbeat. Everyone we encountered was so friendly and helpful!

Things to know - the hotel's entry off 42nd is next to Applebee's and is just a "wide hallway" with an elevator to the lobby. There are bellhops at a stand (and we easily checked our bags after checkout before picking them up later to head back to the airport) outside the elevator doors.

Didn't use any of the hotel amenities (restaurant/bar/room service). We really only just slept here - we spent most of our time "on the go."

Definitely consider this hotel - well worth the price (we got two nights for a total of $500). Location is excellent and very safe.

Room Tip: Ask for an even-numbered room for a south view (to see Freedom Tower, ESB, etc.).
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2013

I stayed one night at this newly renovated hotel. My room on the 34th floor was great. The lighting and furniture was clean and modern. The b-room had a great shower.
The internet was solid, and the location - well it's right there. I heard no street noise (34 floors up!).
The lobby is on the 23rd floor - this hotel is on top of two other attractions (movie and wax museum). So this is a prime Hilton property. The price I got was terriffic too. Not sure why, but I'll take it.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Spring, Texas
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 17, 2013

The Hotel recently underwent a total redo and the rooms are even nicer than when I stayed last October! The location is prime and convenient, the security and staff are friendly and helpful making my stay perfect! The breakfast buffet is a great way to start the day! Out of all the hotels I've stayed in around Times Square this is the best!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Family Hotel in New York City
#33 Business Hotel in New York City
#34 Romantic Hotel in New York City
#34 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Times Square 4*
Official Description (provided by the hotel):
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 
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Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton

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