Stayed with my family April 7-12. Located in very busy Times Square with major subway stops located half block away. Very large (for NYC) recently renovated rooms. Some rooms are still receiving touch ups. Rooms are located beginning on the 23rd floor, high above the bustle of the street. Yet, if you want to enjoy the sounds of the streets below, open the window. Yet, when the window is closed, you hear silence. On check in, mentioned to desk clerk Martina we were there for our son's birthday. Later that evening, we received a fruit and cheese basket from her for our son. Nice touch. Beautiful view from the room looking north. As a preferred member, we were offered full buffet breakfast each morning and free wireless WiFi. The breakfast server, Francisco was very attentive each morning. Housekeeping was great. Bell staff was very attentive able to hail cabs (quite difficult task on a Street (vs. an Avenue) and during rain) or arrange for Town Car service (which we used to return to the airport). Will definitely return.