We had the BEST stay at Hilton Times Square. The rooms are great (newly renovated), but it's the staff that make this hotel shine. There were two managers (Sarah Kreiger & Chad Nathan) who went above and beyond to make our visit outstanding. In fact, every employee we came in contact with left a positive impression. Thank you!!! The location is pretty amazing too, in the heart of everything. We highly recommend this hotel - the BEST! We'll be back!