I stay at this hotel at least once a month and always receive excellent service. An example: this week was I arrived around noon (about 3 hours before normal check-in time) after a 21 hour flight only to find that there were no rooms clean and vacant as the hotel had been full the night before and folks had just started to check out. Raquel Ortiz was at the desk and told me that she would get me the first room that was cleaned, took my phone number and called me about an hour later to let me know that my room was available and I was already checked in - just come by the desk and collect my key. This is the kind of good customer service that this hotel staff provides.
- Official Description (provided by the hotel):
- Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Times Square Hotel New York City
- Hilton Hotel Times Square
- Hilton New York City
- New York City Hilton