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“First experience in a Conrad - and won't be my last!” 4 of 5 stars
Review of Conrad New York

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Conrad New York
5.0 of 5 Hotel   |   102 North End Avenue, New York City, NY 10282 (TriBeCa)   |  
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Ranked #44 of 464 Hotels in New York City
Certificate of Excellence 2014
GreenLeadersGold level
London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“First experience in a Conrad - and won't be my last!”
4 of 5 stars Reviewed April 20, 2014

I was staying for a few extra days in New York after a business trip and got an excellent weekend deal at the hotel so the first thing I would say is that I got exceptional value for money.

Upon arrival the door-men were eager and attentive, my luggage was taken from me to enable me to get upstairs to check-in and then caught up with me only minutes after I arrived in my room.

I found some of the check-in staff less than helpful - I initially lined up to check in but was dismissed by one check-in agent when he saw that I had a luggage ticket and assumed I wanted my luggage (the ticket had just been given to me when I walked in to the hotel) which confused me and led to me having to line up all over again!

That said, my experience beyond this was very good. My room was spacious, comfortable and exceeded my expectations. Everything was easy to operate - lighting, TV, etc and the bed was very comfortable.

I ordered room service and was very impressed by the speed of service and the quality of the food - in fact, I had a dessert which I have to admit was one of the best desserts I have ever tasted!

I met a friend to watch a movie on my second night and was delighted to find that I could access the Regal Cinema from the lobby of the hotel - another bonus!

A little underwhelmed by the gym facilities but that is par for the course in most hotels in Downtown Manhattan and it certainly wouldn't be something I would score it down on.

The scale of the lobby is impressive but was more like Heathrow Terminal 5 check-in than a hotel lobby. This meant it was a little clinical and anonymous.

This was my first stay at a Conrad hotel and I will certainly be returning to others in the future if this experience was anything to go by!

Room Tip: I had a room on the 4th floor facing out on to North End Avenue and it was quiet and light. I even...
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  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
West River, MD
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 19, 2014

First rate hotel. Great location, great staff. Couldn't ask for anything better. High tech junkies will love the rooms. Easy to go anywhere in the city. View of the river. Next to the 9/11 memorial. The staff could not have been nicer. Easy walking to anything downtown.

Stayed April 2014, traveled as a couple
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Falls Church, Virginia
Top Contributor
170 reviews 170 reviews
20 hotel reviews
Reviews in 74 cities Reviews in 74 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed April 18, 2014

We brought our son here for spring break and loved it. This is an excellent hotel with great service, I gave one of the staff FAA Trip Advisor customer service pin after she went above and beyond to move us twice upon check-in. The rooms are fantastic and well appointed and excellent amenities like the Nespresso coffee machine. The concierge was very knowledgeable and helpful. We would definitely come back!

Stayed April 2014
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Germany
Top Contributor
70 reviews 70 reviews
55 hotel reviews
Reviews in 54 cities Reviews in 54 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 17, 2014

I stayed here as part of a conference. Taxi driver found it hard to find as the external entrance is not outstanding, but once inside, it is remarkable. The staff were great throughout and it is very modern in both the public areas and guest rooms.

There are some great views from the galleries, but most rooms face another block. I found the lighting in the room hard together on with, especially in the night. Not too much traffic and sirens at this end of Manhattan but also quite a long way to anywhere and few good restaurants at weekends.

Overall pretty fine if the location works for you.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Durham, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 16, 2014 via mobile

Just returned from short 5 day trip to NYC and stayed at the Conrad. Located almost on the waterfront with superb views. Relatively quiet location away from hustle and bustle, restaurants and bars in walking distance and more to come when building work and development in surrounding area is completed. Short walk to nearest subway station, took us about 7 minutes. Easy walking distance to Wall Street and Staten Island ferry terminal. Didn't eat or drink in hotel so can't comment on that but from menus looked quite expensive and of course the items in mini bar were extortionate. The lobby is huge and minimalistic but seemed a bit soulless to us. Check in and check out was very quick, although our pre check in e mail request for a high floor room with river view was neither acknowledged or granted. The room we got however was faultless. Spotlessly clean, very spacious with lovely bedding and toiletries. Housekeeping was excellent and the room was very quiet. We were disappointed not to have one of the 'walk in' showers that other reviewers rave about as we had a bath tub with overhead shower that was ok. The staff we encountered were neither friendly or unfriendly, all a bit indifferent with the exception of the door staff who were very pleasant and helpful. Would stay again. Only major gripe was the price of internet access, $14.95 for 24 hours, just seems ridiculous and greedy that a 5star establishment charges this amount when places like Starbucks and mcdonalds let customers have it for free!

Stayed April 2014, traveled with family
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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2014 via mobile

My wife and I were recently in New York City for a celebration with friends. Our friends suggested that we stay at the Conrad, even though the celebratory event was in Brooklyn. The Conrad, located in Battery Park, just a few blocks from the 9/11 memorial site and the new Freedom Tower, would not have typically been our choice. It would seem to be off the beaten bath and an inconvenient location for an event in Brooklyn. Actually, the Conrad is just a short walk from major subway stops and an easy/quick taxi ride over the Brooklyn Bridge to Brooklyn. Getting around Manhattan and Brooklyn was relatively easy. Since there aren't many hotels in Brooklyn, the Conrad turned out to be an excellent choice.

The hotel is physically beautiful, with a strikingly modern interior design and very nicely appointed large rooms. We had an upper floor suite facing the Hudson River with lovely views of the river and New Jersey skyline. There was interesting artwork in our room as well as throughout the hotel. The Conrad offers every possible amenity and the rooms are sufficiently quiet to guarantee a great night's sleep.

As Hilton Honors Gold Club members, our room included free wireless internet, and breakfast in the hotel's first floor restaurant - Atrio. The breakfast was outstanding - elegant, generous and unusual. We didn't have dinner there, but the menu looked very interesting and reasonably priced for New York City.

The Conrad is located close to the Battery Park Esplanade which borders the Hudson River and provides a quiet and beautiful area for running, walking, sitting, dining and people-watching.

As a final I comment, I need to state that the Conrad's staff, at all levels was, among the best we have encountered anywhere in our travels. They are friendly, helpful, professional and extremely well-trained. They made our stay in New York City very special. We have already reserved a room for our next visit to the area in July.

Stayed April 2014, traveled as a couple
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København, Denmark
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2014

Absolut fantastic hotel in New York. I would recommend this to any one, going to new York. Its good value for money- except for the breakfast, which we found too expensive. Its located close to 9/11 in a quit area by the water, and gave us a nice break after a long day in the city.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Conrad New York

Address: 102 North End Avenue, New York City, NY 10282
Phone Number:
Location: United States > New York > New York City > TriBeCa , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in New York City
#24 Family Hotel in New York City
#27 Business Hotel in New York City
#34 Romantic Hotel in New York City
#37 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad New York 5*
Number of rooms: 463
Official Description (provided by the hotel):
Located in the heart of lower Manhattan's Battery Park City, the Conrad New York is a new contemporary all-suite luxury hotel. With magnificent views of the Hudson River, this exceptional hotel is adjacent to Hudson River Park, in close proximity to many of the city's important and historic landmarks and prominent neighborhoods, including TriBeCa and SoHo. The Conrad New York offers a new standard of luxury, featuring 463 spacious guest suites that average over 430 square feet, each outfitted with integrated technology, complimentary WiFi, two flat-screen HD televisions and individual climate control, as well other unparalleled in-room amenities. Sixteen stories above street level, the hotel features a striking seasonal rooftop bar providing stunning views of the Statue of Liberty and New York Harbor. The hotel boasts over 30,000 square feet of adaptable meeting space, including the 6,200 square-foot Gallery Ballroom; Danny Meyer's Union Square Events will be the exclusive food and beverage partner of the hotel's onsite conference and event facilities. The Conrad New York is pursuing Leadership in Energy and Environmental Design (LEED) Gold certification. ... more   less 
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Also Known As:
Conrad New York Hotel New York City
Suites Nyc

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