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“Good, fun, clean, convenient” 4 of 5 stars
Review of YOTEL New York at Times Square West

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YOTEL New York at Times Square West
4.0 of 5 Boutique Hotel   |   570 10th Ave, (West 42nd Street), New York City, NY 10036 (Hell's Kitchen)   |  
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Ranked #117 of 458 Hotels in New York City
GreenLeadersPlatinum level
Jacksonville, Florida, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good, fun, clean, convenient”
4 of 5 stars Reviewed July 23, 2014

Stayed in the largest king sized room and found that it was just the right size for my husband and me. I don't recommend the smaller cabins, because that's what they are. Cabins. Nicely maintained, decent service. Lots of elevators and a nice terrace lounge/bar with excellent views. Very modern feel with minimalistic decor. Complimentary coffee and muffins. Yum! I would stay again.

Room Tip: The higher up, the better.
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  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello Marcy T!

Thank you for taking the time to share your positive review with us! We sincerely value your time with us and are looking to welcome you again at our hotel.
If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,495 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,100)
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English first
Varennes, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

We stayed at the Yotel for 3 nights everything was perfect. Rooms are small but cosy. The employees are friendly and helpful. I recommand to stay at the Yotel, the location is close to NYC Ttractions.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello judodan59!

Thank you so much for your recommendation! We are so glad to hear you had a great time on your recent stay with us!
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 23, 2014

It stands out among the more traditional NYC hotels with modern, futuristic but functional facilities that look like the stage of a sci-fi movie but are very well maintained. Staff is friendly (really friendly), accommodating and helpful and the price is right. What else do you need?

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hi nikoskak!

Thank you so much for sharing your 5 Star review with us! We are thrilled to hear you enjoyed interacting with our friendly crew members.
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
orlando, United States
1 review
3 of 5 stars Reviewed July 23, 2014

Not too bad of experience at yotel although there is couple things that one needs to know before booking this hotel. The rooms are really really small for the price that we are paying. The hotel is very clean and well situated but the stuff that i met there are not friendly. These people need to change their attitude to stay on the touristic business. When you arrive at the hotel you have to check-in by your self on a computer based system. If you don't know how to use their system good luck to find a person to help you out. This is my personnel experience with them may be I didn't have enough luck to find help when arriving at the hotel. Beside all that I enjoyed my stay at this hotel

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello Mina L!

Thank you for sharing your review with us! We are happy to hear to noticed our high cleanliness standards, however, we are sorry about your arrival experience. While we have the kiosks and ground control crew members on the lower level, we also have on FOUR a check in area. We have shared your comments with our crew as well.

Jose - Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

What I liked: The hotel is clean, the rooms are bigger than I expected based on previous reviews - certainly big enough for a city stay! Loved the purple light. The view on 22nd floor was fantastic. The shower was heaven. The luggage robot is a nice gimmick.

Muffins, tea and coffee are complimentary. Other breakfast items for sale, but inexpensive. Will not make for an awesome breakfast, but it's good enough if you just want to get started for your day in the city.

What I didn't like: Not that much, really. Service at the terrace restaurant was a bit slow, but that seemed to be my waitress. The others seemed more attentive. The bartender was great, though. While the room/hotel was clean, it wasn't spotless. Could be improved, but again, nothing horrible and I never felt uncomfortable.

What definitely need improvement are the public bathrooms on FOUR (public area where the bar is, etc)! The seats are starting to come off, etc and the floor leading to them was sticky because it was made of this weird material... felt uncomfortable and not very well thought-through.

Room Tip: Get a room with a View. Not only will you get a great view, it also means you'll be far away fro...
See more room tips
  • Stayed July 2014, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello Franziska1981!

Thank you for taking the time to share your review with us! We consistently strive to achieve the highest satisfaction level for all of our hotel guests and always welcome and appreciate your feedback and suggestions. We have shared your observations with the Food and Beverage Director so he funnel down with the entire crew.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watkins Glen, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 23, 2014

My boyfriend and I stayed here with some friends for two nights. It's trendy and fun and we rather liked the small, minimalist room with the funky purple lighting. It was nice for a couple but not a family hotel at all. The galleries on each floor were very nice with ice, coffee, tea, etc. The terrace space is great to be outdoors and enjoy a drink, bite to eat. However, there is NO privacy at all in the room -- not even the toilet area -- which is a little disconcerting and weird. Also they have the hardest beds I've ever slept on but did dig that they went up and down like hospital beds so you can turn them into a couch. Parking is expensive! $42/day. Staff was very nice and helpful.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello travelismylife10!

Thank you for your positive review! We consistently strive to achieve this satisfaction for all of our hotel guests and always welcome and appreciate your feedback and suggestions. We are currently testing additional options to improve bed comfort so stay tune.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2014

Our recent stay at Yotel was fantastic. The hotel is located within walking distance to the attractions of Times Square (approx. 10 minutes). The staff were both friendly and approachable and more than willing to help out if we had any queries. The rooms were compact but more than comfortable and perfect for two friends or a couple! Plenty of space for 4 large bags and a lot of shopping :) I would be more than happy to return and stay again and plan to recommend Yotel to friends and colleagues!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello grimesi85!

We thank you for your kind words and support and are pleased that your stay with us met your
full satisfaction. It is always a pleasure to know that the combined efforts of our entire crew
result in exceptional experiences for our guests.
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about YOTEL New York at Times Square West

Address: 570 10th Ave, (West 42nd Street), New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in New York City
#23 Best Value Hotel in New York City
#80 Luxury Hotel in New York City
#84 Romantic Hotel in New York City
#89 Family Hotel in New York City
#104 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — YOTEL New York at Times Square West 4*
Number of rooms: 669
Official Description (provided by the hotel):
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 669 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, FOUR, you will find Mission Control, a futuristic, fully equipped concierge desk for one stop service 24/7. Also on FOUR is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a state-of-the-art gym, a flexible studio and boardroom for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. YOTEL serves a complimentary breakfast including coffee, tea, and assorted muffins and whole fruit. Guests can also enjoy complimentary hot beverages on each floor, as well as free Wi-Fi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 
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Also Known As:
Yotel New York At Times Square West Hotel New York City

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