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“Perfect choice!” 5 of 5 stars
Review of YOTEL New York at Times Square West

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YOTEL New York at Times Square West
4.0 of 5 Boutique Hotel   |   570 10th Ave, (West 42nd Street), New York City, NY 10036 (Midtown)   |  
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Hotel amenities
Special Price
10-15% Off Your Stay!
Ranked #122 of 463 Hotels in New York City
Certificate of Excellence 2014
GreenLeadersPlatinum level
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
“Perfect choice!”
5 of 5 stars Reviewed December 11, 2013

The yotel is centrally located close to Times Square. The hotel is very stylish and the rooms are rather small but functional and very clean. The staff is super friendly and helpful. We will definitely come back! Thanks!

Room Tip: Upper floors (view)
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, December 12, 2013
Hello Adnilei!

We are thrilled that you noticed our cabins were clean to a super high standard and that our crew members were very friendly! We will be sharing your review with our team as this will for sure put a smile on their faces!
Hopefully we’ll get to see you again soon! If there is anything we can do, please don’t hesitate to reach out to us directly at reservations@yotelnewyork.com.
Jose - Assistant General Manager
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6,129 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,214)
Date | Rating
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  • English first
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English first
Hamilton, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 10, 2013 via mobile

Firstly I'll start with the positives. Just returned from New York this morning. Hotel is in a great location, rooms are small but have everything you need. Now for the negatives, my jacket was stolen from the hotel bar, the hotel staff were really really unhelpful when I informed them about it. I asked them to check their security cameras but they told me they never had any!!!!! As you can imagine this put a "dampner" on my trip. It was a £150 jacket which I had only just bought. I will never ever be returning to this hotel again!!!!! THAANKS FOR ALL YOUR HELP!!!!!!!

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, December 11, 2013
Hello Samantha M!

Thank you for taking the time to give us your feedback.

We are sorry that we were unable to locate your Jacket. We have searched DoJo/ ‘FOUR’/ etc thoroughly but unfortunately we were unable to find your property.

If there is anything further I can help with, please don’t hesitate to reach out to me directly.

Tony Rodriguez - Security Director
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Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2013

Loved the hotel, the room was clean and tidy, the food was great (free coffee and really fresh muffins for breakfast) and the people very helpful. Would definitely stay here again and when your stay is over you can leave your bags with the automated 'robot' storage facility

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, December 11, 2013
Hi Richard M!

We are thrilled that you noticed our cabins were clean and that our Food and beverages were great as well! Everyone likes Yobot :) he is always ready to assist with luggage storage, We are glad you were able to take advantage of this service.

Jose - Assistant General Manager
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Como, Italy
1 review
5 of 5 stars Reviewed December 10, 2013

I stayed in Yotel NY for 4 nights. The hotel was very clean and comfortable.
Every morning we had free breakfast in the hotel, the muffins were very taste!
The hotel is also located in a perfect position, just a few minutes by walking form times square but far from annoying noise.
I fell recommending this hotel for a holiday in NY!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, December 11, 2013
Hello Dalila V!

Thank you so much for your comments! For us to read "great experience" as a title of a review is extremely rewarding as the entire crew works really hard day in and day out.
We hope to see soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.
Jose- Assistant General Manager
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New York City, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 9, 2013

My stay at Yotel started off amazing. Christian C. from the early shift went out of his way to provide excellent customer service and get my stay started off on the right foot. The rooms are very contemporary and streamlined. It's an exciting place to stay. Thanks!

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, December 10, 2013
Hi Wyatt R!

We are thrilled that you liked the design of the hotel as well as the customer service provided! We will be sharing your comments with Christian from Mission Control, he will be very happy to read your praise!
We hope to see you next time around!
Jose - Assistant General Manager
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Santa Clarita, California
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 9, 2013

This was my first time staying at the YOTEL, and I was a bit concerned that it woudl be over-the-top 'hip' and not a quiet, comfortable place that I long for when on business travel. I was pleasantly surprised that it was just hip enough to be fun (automated check-in and luggage storage), but all of the basics (clean, quiet room, attentative but not intrusive staff)) were there. Very nice location, especially for tourists (Times Square, theatre district), but thankfully not in the middle of the tourist section. Would definitely stay there again!

Green Features: YOTEL lets you be environmentally-friendly--or not, based on your desires. SO you choose whether to re-use towells, change sheets daily, etc.
  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, December 10, 2013
Hello Fred E.!

We’re so happy that you enjoyed your stay! We are a refreshing change aren’t we? You really touched based with what we really try to deliver every day to our guests, a Fun, Clean and Comfortable Cabin with superb customer service provided by our crew members!
We hope to see soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.
Jose - Assistant General Manager
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Wiltshire, United Kingdom
Top Contributor
91 reviews 91 reviews
8 hotel reviews
Reviews in 43 cities Reviews in 43 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 9, 2013 via mobile

Really enjoyed staying at the yotel - free coffee and breakfast muffins is always good ! Trendy cabins with moving beds and a robot is always going to be the way to a five star review - recommend staying here. Walking distance to all the main sites and handy shops nearby - 30mins taxi ($75) from airport

  • Stayed December 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, December 10, 2013
Hellow Bubblepop8!

Thank you so much for your review and recommendation! I could not agree more with you that complimentary coffee and muffins are good (specially the blueberry one, my personal favority.
We hope to see soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.
Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about YOTEL New York at Times Square West

Address: 570 10th Ave, (West 42nd Street), New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#4 Green Hotel in New York City
#13 Best Value Hotel in New York City
#85 Family Hotel in New York City
#88 Luxury Hotel in New York City
#89 Romantic Hotel in New York City
#104 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — YOTEL New York at Times Square West 4*
Number of rooms: 669
Official Description (provided by the hotel):
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 669 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, FOUR, you will find Mission Control, a futuristic, fully equipped concierge desk for one stop service 24/7. Also on FOUR is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a state-of-the-art gym, a flexible studio and boardroom for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. YOTEL serves a complimentary breakfast including coffee, tea, and assorted muffins and whole fruit. Guests can also enjoy access to complimentary Wi-Fi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 
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Also Known As:
Yotel New York At Times Square West Hotel New York City

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