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“Trendy hotel with friendly staff” 4 of 5 stars
Review of YOTEL New York at Times Square West

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YOTEL New York at Times Square West
4.0 of 5 Boutique Hotel   |   570 10th Ave, (West 42nd Street), New York City, NY 10036 (Hell's Kitchen)   |  
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Ranked #117 of 458 Hotels in New York City
GreenLeadersPlatinum level
Los Angeles
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Trendy hotel with friendly staff”
4 of 5 stars Reviewed May 15, 2012

After taking the redeye from Los Angeles to JFK overnight, I was a bit drowsy. As the cabbie drove up to YOTEL, for a second I thought I was back on my Virgin America flight. The crisp, white interior with purple lighting immediately set it apart from other hotels I've stayed at. I then saw the Yobot's mechanical arm storing and retrieving peoples' baggage and knew this was no ordinary hotel. Although I checked in extremely early, the friendly desk staff said that a room was available. I was extremely grateful as it allowed me to grab a few extra hours of shuteye before the convention at the nearby Javits Center.

The cabins are small, but clean, with windows that can be open at the bottom to allow you to breathe in the fresh(?) NYC air. This is welcome when your cabinmate is using the small bathroom which is only separated from the bed by a curtain. Ahem. It's a bit difficult to maneuver around if you have luggage as the only location for it is the foot of the bed and there isn't a lot of floorspace. The futon/bed can be raised up when not in use which gives a little more floorspace. The mattress was pretty thin and hard but I usually have no problems sleeping in hotels so it was not a big concern of mine.

There's a galley on each floor which has vending machines with sodas, a hot chocolate and coffee machine, and a fridge and microwave if you want to be frugal and eat leftovers during your stay. I was able to make myself a mocha, it wasn't bad, a nice amenity.

I would definitely recommend Yotel if you are looking for a room close to Javits Convention center. The low price coupled with great service and close proximity to Javits is a winning combination.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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5,494 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 15, 2012

First, everyone is right: the beds are terrible. That being said, it's a fun place to stay and I would go back in a heartbeat.

Value: excellent.

It's the cheapest place I've ever stayed in NYC, besides a fleabag hotel in the 90's when I was broke. It's clean, relatively secure, and the hip factor is a 10. Love the Yobot, and love that the hotel doesn't have 20 people with their hand out for a tip. Free internet, too. What hotel in NYC has free internet? Those two things alone saved us probably $20/night.

The free breakfast is a joke, since it's a muffin. It's not even a very good muffin, and probably scares people off from eating in the restaurant later, which is too back, since I like the restaurant. The terrace area of the restaurant is wonderful.

On the flip side, every floor of the hotel has a galley with a Lavazza coffee machine which will make you a really tasty espresso drink. Much better than Starbucks, and free. I had at least two a day during my stay.

Rooms are cool, but small, but then most hotel rooms in NYC are small. You can see through the shower and bathroom, so only come with someone you want to see naked, and don't mind seeing on the toilet.

The bathroom sink is too small to stick your head into, just in case you like to wash your face in a basin at night like my wife. It is a good looking sink, however:)

The bed is a fun gimmick, as it rolls out from it's couch position to a bed position. What's not a fun gimmick is how poorly it sleeps. It really is like a futon bed. We were so tired from all the walking that we didn't care all that much, but just be aware. Pillows were nice, though.

For $200 Yotel is hard to beat, so we'll definitely be back on our next trip to the city.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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greensboro
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 15, 2012

Excellent price and service. Rooms are small but comfortable, staff is excellent and facility is excellent also. only gripe would be no room service but thats all!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, TX
1 review
5 of 5 stars Reviewed May 15, 2012

Stayed there with 4 others. Really liked the atmosphere. There was also a young and hip crowd at all times. Good food. Upgraded to the king bed and well worth it for the size of the room. Made our friends jealous. Beautiful view too. Bed's are a little firm, as agreed by everyone, but not uncomfortably so. Staff was excellent all the way around.

Room Tip: Spend the extra money for the king bed if you want a lot of room to move around.
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  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 15, 2012

All the reviews are right in the sense that the rooms are built for absolutely no more than 2 people, but those 1 or 2 people in the room will be very satisfied! Rooms are clean and adorable, staff is incredibly helpful and friendly (especially valet and bellmen). This hotel is such a breath of fresh air from all the other standard NYC hotels. Almost everything is self-serve (check in was a BREEZE, the Yobot bell service was awesome and convienent), but there is always someone around in case you need help. Lots of amenities in your room! I will definietely be staying here again my next trip to the city. the beds are a little hard but I was always so tired it really didnt matter anyway I still slept like a baby

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santa Rosa Beach, Florida
Top Contributor
52 reviews 52 reviews
25 hotel reviews
Reviews in 15 cities Reviews in 15 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 14, 2012 via mobile

First time at a Yotel.... At first it's interesting intriguing and a tad confusing. But once oriented it's a great concept. The cabins are an efficient and thoroughly cool design but they are compact. For one person it's perfect but for two you better really like each other! The best surprise was dinner one night at Doh Yo the restaurant..... Alll small plates and wonderful! Still dreaming of the dessert..... Churrahs! Oh my!:-)

  • Stayed May 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Arlington
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed May 14, 2012

Small rooms, great location, and nice staff make this a great place to stay. I have stayed in small hotels before and this one has the small design concept down without crowding you in.

Stay here if:
You are alone or with a spouse you love
If you like trendy and fun new spaces
Like that your bed is power and folds into a sofa
Free coffee

Don't stay here if:
You are prude - the shower and the toilette are only hidden by a curtain. You can't hide any of your personal bathroom matters
If you like a real sofa or need more space. They do offer large rooms but they are very expensive and they do not offer many.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about YOTEL New York at Times Square West

Address: 570 10th Ave, (West 42nd Street), New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in New York City
#23 Best Value Hotel in New York City
#80 Luxury Hotel in New York City
#84 Romantic Hotel in New York City
#88 Family Hotel in New York City
#102 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — YOTEL New York at Times Square West 4*
Number of rooms: 669
Official Description (provided by the hotel):
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 669 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, FOUR, you will find Mission Control, a futuristic, fully equipped concierge desk for one stop service 24/7. Also on FOUR is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a state-of-the-art gym, a flexible studio and boardroom for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. YOTEL serves a complimentary breakfast including coffee, tea, and assorted muffins and whole fruit. Guests can also enjoy complimentary hot beverages on each floor, as well as free Wi-Fi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 
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Also Known As:
Yotel New York At Times Square West Hotel New York City

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