Hotel is in a perfect location for walking to time square and other popular destinations. Upon our arrival we were met with the very friendly staff- Mya checked us in and she and another gentleman (sorry, forgot his name) were most helpful. There is a ton of traffic on the street, but hey it's New York City, Mya explained that we needed to take our vehicle up the street to park and the cost was $25. Remember to take your ticket back to the hotel for them to validate it. They explained that there was 24 hour Starbucks coffee and Hot chocolate for our kiddies. As others mentioned the flowers are absolutely gorgeous and its nice to have such a beautiful walkway leaving and coming back to the hotel. I don't normally sleep well in hotels; however, I found their beds most comfortable, as did my husband. The rooms were clean and well maintained, and when we called for additional towels, housekeeping responded very promptly. We stayed on the twelfth floor, but my parents stayed on the tenth, and they had issues with their heating system. They called the next morning to have someone look at it- which was fixed, but they froze through the night. We did not have those issues, that is why I am still rating this hotel as excellent, as my personal experience.
Breakfast was the norm, oatmeal, hard-boiled eggs, scrambled eggs, and sausage along with mixed fruit and bagels. They also had orange and cranberry juice- and the hostess was very very pleasant and helpful also. She kept everything stocked and made sure everyone was well taken care of.
Overall, this was a very nice hotel, the price was perfect very reasonable and the staff extremely friendly.
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- Also Known As:
- Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
- Fairfield Inn And Suites New York Manhattan/Chelsea