Allright, so this is my first visit to NYC after living in the US for 5 years.
Rooms: Pretty Small in general, but I cannot compare to other hotels in Manhattan since this is my first visit.
Locations: Very good, just 1 or 2 block away from Subway Station. Also just 1 street away from Korean Town in case you are hungry.
Customer Service: Very nice and kind. They also gave me a late checkout up to 2pm as a compliment becoming a platinum status.
Design: Boutique style
Other: The only reason why they cannot make it 4/5 is because they turn off the left elevator and all the guest and housekeeper use the same elevator. There are 19 floors I believe, and 1 elevator in 1 building is insane, we have to wait pretty long to get up and down. Ohh, I forgot to mention that the wall is pretty thin that I can hear people talking at the room next door.
- Official Description (provided by the hotel):
- Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Grab a cup of our gourmet coffee from the Express Bar, featuring Stone Street Coffee, locally roasted in Brooklyn. Take in sweeping cityviews and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Midtown West 31st Street Hotel New York City