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“row nyc” 4 of 5 stars
Review of Row NYC Hotel

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Row NYC Hotel
4.0 of 5 Hotel   |   700 8th Avenue, New York City, NY 10036 (Midtown)   |  
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15% off room rate
Ranked #258 of 461 Hotels in New York City
Lichfield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“row nyc”
4 of 5 stars Reviewed today NEW

although we had a problem with a noisy small not very clean room the staff sorted it out with no fuss. but the much cleaner less noisy slightly bigger room was still not what I expected for the amount payed

  • Stayed March 2015, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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2,951 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (456)
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English first
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Arrived on 25th for 5 nights , this is our 2nd stay here and we love it ❤️
Belated birthday for husband and The Row kindly left plate of fresh fruit and card .
Yes it's a very busy hotel and can be bit manic sometimes but hey you are in NYC .... Enjoy !
Since my last visit you have opened District M and City Kitchen both great .
Staff at check in were very helpful and had read information that was sent to them prior to trip , even wishing my husband happy birthday .
Lifts can be very busy at times but very easy to use , simply type in your floor number and it tells you what lift to take .
Loved that you take interest in security , people are checked coming into hotel for room keys etc ... Great idea !
Well done The Row x

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan
1 review
5 of 5 stars Reviewed yesterday NEW

This is my second visit after I stopping here for four nights last year, stopped for eight this year in a premium city view room which had a nice view of times square. The location is perfect and just a two minute walk to times square with all the theatres close by. I would definitely Come back some time.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
1 review
5 of 5 stars Reviewed yesterday NEW

Love this hotel first time staying and I will return the only thing that takes long is checking in so get there early very popular hotel!
Overall great stay rooms are small but so are most rooms in nyc .

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

Location is great. However I would never stay here again. The rooms were tiny. The air conditioning when it did work was so noisy you couldn't sleep. We were locked out of our room by the hotel. After I had to wait 20 minutes in line to ask for access I was told we should have booked out. They were wrong! We had another night there. The girl at the desk said to me, "Prove it". How rude. I stood up for my rights and the girl told me she would allow me into the room to get my documents to prove I had an extra night! I again demanded that she look up the booking on the computer. Yes they had made an error. No apology. Just gave me a new key reluctantly. NEVER AGAIN.

Room Tip: Go somewhere else.
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  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was my fourth time to NYC and my husband's first! We went for his 50th birthday. First stay in Row NYC and we were more than pleased. Perfect location, comfy bed, nice bar, altogether just right for us! We shall return for sure! Maybe next year for my 50th...!

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed yesterday NEW

First time in NYC and so glad we choose Row the location is perfect close to everything you want to see and if you want to go further the Subway is right on the corner of the hotel. The room was done out well and the bed was very comfortable we stayed on the 17 floor right at the front of the hotel looking out over 8th ave, great view. The staff were brilliant in every way Rachel on the front desk was lovely she made us feel very welcome when we arrived, it's nice to have a bit of personality welcome you not some cloned hotel robot. It is a busy hotel so they do an exspress check out which I've never come across before you just check out on your room phone and put your room cards in the box by reception. So over all we had a great stay at Row and NYC is brilliant. Oh and just to add the price was the best we found by a long way but don't let that put you off its probably worth a bit more but don t tell the hotel that :)

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #258 of 461 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Official Description (provided by the hotel):
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 
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