Lovely hotel situated in an ideal location. The rooms were quite small but ive heard this is the norm for new york and as we weren't spending much time in the room this didn't bother us. Rooms were cleaned daily with fresh towels and there was on on site shop open 24hrs. Tea and coffee facilities in the room would have been nice but there was a lovely coffee shop right across the road that we went to and brought back over to the room.
One down fall was reception was always really busy and took ages to speak with someone. Our lights didn't work one day and we waited nearly half an hour to speak with someone on our way out. I would say just call down to reception if you have any questions much quicker.
On our last day a bill was put under out door for $90 when we questioned this at reception we were told it was for the "free wifi" well it isn't free then is it? And also for storing our bags (they then looked for a tip) and for baggage handling..... All they did was take in a bag for us that hadn't arrived at the airport at the same time as us and was sent by the airline to the hotel. If extras are going to be added this should be made clear from the start people don't want to and sometimes don't have the money to pay for these said extras at the end of a holiday.
- Official Description (provided by the hotel):
- The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Coming Soon - Set to open in 2014, the Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more less
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