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“Excellent location in the middle of eveything” 5 of 5 stars
Review of Row NYC Hotel

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Row NYC Hotel
4.0 of 5 Hotel   |   700 8th Avenue, New York City, NY 10036 (Manhattan)   |  
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Ranked #241 of 459 Hotels in New York City
derbyshire
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Excellent location in the middle of eveything”
5 of 5 stars Reviewed yesterday NEW via mobile

Just got bk from 4nite stay in a party of 10. Hotel it self is busy but located great, clean everything u want for sleeping. The staff could do with more training in greeting customers with a smile than looking cheesed of. Expect queues for checking in & out. Please note u will b asked for $100 deposit when checking in, The house keeping are nice & friendly and will help anytime.
Overall I enjoyed staying here as it's very close 2 times sq etc comfy beds.

  • Stayed December 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2,194 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
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Charlotte, North Carolina
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just got back from my visit to NYC. I loved this hotel. Yes the rooms were small but who cares? You are visiting NY to be out and about not to sit in the room. The room had everything we needed from a comfy bed, to clean sheets and a sufficient bathroom. The room with a view was spectacular. I would stay at this hotel again. We were greeted with the very friendly Patrick and checked in by Lee the General Manager. After meeting the two of them I knew my stay would be just perfect!. We had pizza and drinks in the lobby for an evening snack and wonderful warm coffee for breakfast. This hotel is centrally located in Time Square and a perfect spot.

Room Tip: I stayed in room 2702 and it was perfect. It had a view of NYC from two separate windows and it was...
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  • Stayed December 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed yesterday NEW

We chose this hotel because of its location but also because of the constant references to it having been remodelled and the appealing pictures on the various internet sites. If having all the main sites within walking distance, a huge selection of restaurants and bars all around and being in the centre of the theatre district is you priority, and you are only intending in using the hotel for a shower and sleep then you cannot go wrong when choosing the Row....but unfortunately that is where it ends.

CHECK IN
We have arrived back at the UK today from a 10 day trip to NYC. We arrived at the hotel in the early hours of the morning because of an issue with the UK computers that halted all flights for a few hours on the day we departed. We are a family of 5 and had reserved one double room and one with two double beds for our 3 teenager girls. Due to an issue with the BA booking we were alerted to the fact that the girls had only a double room booked via BA, ie one bed was missing. The check in person quickly phoned around and the issue was resolved by upgrading the girls without extra charge. We certainly paid for the larger room so hope they will recoup the additional money from BA (to whom I shall be writing shortly to complain). This review reflects mine and my husband's experience with our room, a standard double room on the 15th floor.


THE ROOM
The standard rooms are very small, with a very comfortable bed (small double) but only a single wardrobe and around 4/5 hangers (ok for one or two nights but not for a couple staying 9 nights). The space becomes even smaller because the ironing board is also in this cupboard, together with the iron and hairdryer as well as the safe. We just left all our clothes in the suitcases and took turns to opening them up as the space is very limited. There are no coffee or tea making facilities which is the first time I have experienced it on all the countries I have visited both in Europe, Asia and Africa.

THE BATHROOMS
The bathroom was tiny and although the bath was clean the area under the sink was dirty when we arrived and remained dirty during our stay. At one point the water running from the bath was dark brown. It only happened once and we did not complain as this was our last night but there is clearly some issue with the plumbing. We have also noticed that the water fountain in the lobby twice had warm water which clearly shows some mixup in the plumbing of the appliance (this I mentioned when we checked out)

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Barnsley
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Arrived at this hotel total mix up with shuttle not our fault and had to pay again not impressed.Got checked in went to room really small and situated behind lifts sooo noisy went back to reception got room changed to a disabled room which was large but not what we had expected as we were there to celebrate my husbands 65 th birthday which the hotel never metioned dissapointed . Well the hotel is situated in a good position and it was clean carn't coment on food but the pizzas looked good also the hotel magician was entertaining .

Room Tip: Do not get one near lifts as all our party had to be moved .
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  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Row NYC is ideally located if you want to visit the key tourist attractions in New York. You are just around the corner from most theatres, Times Square is a 3minute walk, and Madison Square Gardens is a 15 walk directly down 8th Avenue. Plus it is located near the Port Authority Subway Station, which connects to pretty much everywhere across New York.

The hotel itself was lovely; small rooms but that is to be expected in New York. The only thing to watch out for is that they say wifi is free. Technically it's not. Upon check out you are charged $20 per day for a 'Facilities Charge'. When we questioned this, they said it is for the free wfi, case storage etc. It was apparently in the small print of our booking, but we never realised. It cost us an extra $120 that we were not expecting.

Apart from that, the hotel was really good. There is a good bar and it is quite lively at the weekend. I would recommend it for young couples and groups of friends. It may not be the most child friendly hotel.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is hotel is clean, comfortable, well priced and perfect for someone who wants to go shopping or in NYC or go to Broadway plays. My 17 year old daughter and I saw 3 Broadway Plays in 4 days and all of the plays were within 3 blocks of our hotel.
The hotel food is good but there are also a lot of nice, nearby restaurants and bars at great prices.

Room Tip: Just don't stay on 3rd floor near the fitness center...all other rooms seem pretty darn good.
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  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, Massachusetts
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed yesterday NEW

The Row NYC is a great location. Around the corner from Times Square and @ 15 minute walk to the Amtrak Station. Room is very small and bathroom only has a sliding door but would still highly recomment this hotel. The pizza in the lounge/restaurant was very good, too. Location Location Location!!!

Stayed December 2014, traveled with friends
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Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #241 of 459 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Official Description (provided by the hotel):
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Coming Soon - Set to open in 2014, the Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 
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