My family of 4 recently spent 3 nights here and received good service and quality for NYC hotel. The location is a block off the Times Square center, so you could get away from the crowds, but still be in the heart of it all. We stayed on the 17th floor which gave us a great view, but did not drown out all the city noise, which is part of the fun of visiting the city! The rooms were cozy but comfortable. Space is not a luxury you will get in the city, but we had two teen boys sharing our room and we all did just fine. The only issue we had was on the last night, the fire alarm went off and due to that, the constant announcements and "non-english" speaking folks on our floor who stayed out in the hall trying to ask people to translate for them. It lasted until well after midnight, so for those of us who needed to get up early and get moving, it was a restless night. The kids couldn't get back to sleep, due to their fear of something really being wrong!
A 5 star review goes out to Lori at the front desk who spent time with me helping me figure out the best route to take to get to Jersey City the following day to pick up a rental car. She was very kind and patient to this southern gal, and I enjoyed talking with her and her directions were spot on!!!
Overall, our family enjoyed our stay at Row NYC, and would stay here again!
- Official Description (provided by the hotel):
- The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more less
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